Job Summary: Assist all grades at pool facilities with towels, seating, being courteous and efficient. Maintain the cleanliness, maintenance, and organization of all supplies, equipment and work areas plus ensure guest safety and enjoyment. Duties and Responsibilities: Comply with all departmental policies/service/procedures/standards. - Maintain positive guest relations at all times. Respond promptly to guests needs and complaints. - Monitor and maintain cleanliness, equipment, sanitation and organization of assigned work areas; remove trash as needed. - Must have full knowledge of all Lodge facilities and services, hours of operation, equipment and services available for guests at the pool facility and adhere to all safety/sanitation regulations for the pool facility. - Check supply and equipment levels; report shortages to Supervisor. - Set up pool, furniture, cabanas, towels and umbrellas. - Clean, vacuum and brush the pool; check filter, heaters and pumps to ensure proper working order. - Take pool/jacuzzi chemical readings at scheduled times; add designated chemicals. - Greet and acknowledge guests; answer department telephone. - Monitor all guest activity in assigned work area; be alert to any sign of trouble. Ensure safety of guests and enforcement of pool rules and beach precautions according to department standards. - Distribute and retrieve towels for guests. Collect dirty towels left on chairs and in pool/beach areas. Maintain the area in a clean and neat manner at all times. - Remove debris and clean the furniture at the end of the day. - Report any unauthorized persons in the pool areas to the Supervisor. - Complete closing duties and paperwork. - Clean and return recreational/rental equipment to proper storage. Align lounge chairs to specified position/location. - Set up pool closed sign and secure storage areas. - Return all dirty towels to laundry. - Follow maintenance program and cleaning schedule. - Document pertinent information in log book. - Document maintenance needs on work orders and submit to Manager.
PHYSICAL EFFORT: Exert physical effort in transporting up to 50 pounds; may remain in stationary position for extended periods of time and endure various physical movements throughout the work area.
WORKING CONDITIONS: Works under variable temperature conditions, extreme heat or cold, outdoors or indoors. May be exposed to variable noise levels; fumes/odor hazards; around dust and/or mite hazards and around chemicals. Must be 18 years of age
Six months experience performing swimming pool attendant work or other recreational facility attendant work or other work of a similar nature. Physical requirements: Exert physical effort in transporting up to 50 pounds; may remain in stationary position for extended periods of time and endure various physical movements throughout the work area.