Technical Sales Consultant 2

AT&T - Kentucky

Overall Purpose: As an overlay sales position to the direct sales team, provides technical pre/post sales support to ensure successful customer integration and implementation of company products, services and solutions. Key Roles and Responsibilities: Provides technical support during joint sales meetings with customers and direct sales teams. Majority of time is spent at the customers premise consulting, selling and supporting complex company products/services/systems/solutions. Contributes to unit sales plan through pre-sales/post sales technical consulting activities. Provides technical support in sales presentations, product demonstrations, and installation and maintenance of company products to ensure the system is functioning according to specifications. Manage the technical discussions in client meetings across multiple levels and disciplines to identify business and technical needs, issues and priorities. Formulates responses to customer inquiries/questions concerning complex system software and applications, and provides software development and consultation to prospective users. Understands, develops and delivers products/services/systems/solutions to customers business, information, technical and educational needs. May build a mini-application, based on customer requirements, to demonstrate feasibility of the application, often requiring rapid prototyping. Requires a strong, working knowledge of company products and services. May assist less experienced peers. This job key applies to employees who spend more than 50% of their time performing duties directly related to making sales away from their offices at a customer�s place of business or home.� For employees working in Massachusetts, this job key applies to employees who both spend at least 50% of their time performing duties directly related to making sales away from their offices at a customers place of business or home and are not expected to report to their offices on a daily basis.� For employees working in Hawaii, this job key applies to employees who spend at least 60% of their time performing duties directly related to making sales away from their offices at a customers place of business or home.� For employees working in Oregon and West Virginia, this job key applies to employees who spend at least 70% of their time performing duties directly related to making sales away from their offices at a customers place of business or home.� For employees working in Colorado, the District of Columbia, Minnesota, North Dakota, Pennsylvania, Washington, or Wisconsin, this job key applies to employees who spend at least 80% of their time performing duties directly related to making sales away from their offices at a customers place of business or home.� Duties directly related to making sales includes: Meeting with customers and engaging in sales activities at the customer�s site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.; traveling to and from the customers premise for the purpose of engaging in sales activities; providing subject matter expertise regarding technical issues relating to sales; advising customers on suitability of products based on technical needs; preparing proposals, presentations, or bids, including developing pricing, developing strategic plans related to the customer and the proposed solutions/sales; researching and developing customer solutions with AT&T external partners, including design and engineering; and researching customer business and industry to identify new sales opportunities. Education: Typically requires a Bachelor degree or equivalent. Experience: Typically requires 5 - 8 years direct work experience. Supervisory: No.

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Posted: 30+ days ago

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