Compliance Manager (EHS Training/Safety Manager)
JLL - Fayetteville, AR
Position Summary:
Position Description
Compliance Manager (EHS Training/Safety Manager)
Overview
Jones Lang LaSalle is looking for a Compliance Manager for an exciting new client at our Arkansas location.
The Compliance Manager will be responsible for the development, implementation and execution of an Account-wide Quality Management Program which documents compliance related activities. In addition the Compliance Manager will also be responsible for Developing and Managing an Account Wide Performance Management Program that is inclusive of but not limited to contractually driven Key Performance Indicators (KPI’s) and Service Level Agreements (SLA’s) that are outlined and documented in the Master Services Agreement (MSA) between Jones Lang LaSalle and our CLIENT. Will lead a centralized team responsible for developing standard method and process, audits and inspections, IT Support/Solutions and Opportunities for Continuous Improvement and Innovation.
Roles and Responsibilities
- Subject Matter Expert (SME) with a comprehensive understanding of the CMMS.
- Collaborates with the Account Director, Account Leadership Team and Regional Facility Directors in the development of protocols and processes (SOP’s)
- Develops and implements standardized processes for conducting compliance audits at each Facility to determine Operational Readiness/Preparedness.
- Utilizes field audit data/information to prepare specific action/improvement plans for each Facility Site.
- Serves as quality and compliance liaison between Jones Lang LaSalle and CLIENT.
- Maintains working knowledge and ensures compliance with the Master Services Agreement (MSA) and any other relevant amendments or appendices which guide Jones Lang LaSalle’s relationship with CLIENT.
- Provides Account Wide education to Jones Lang LaSalle staff on applicable regulatory processes and procedures while also communicating literature-based ideas with regard to effective quality/compliance strategies.
- Tracks, trends and recommends action plans with regard to KPI/SLA below standard performance (MSA Driven)
- Responsible for Developing an effective KPI/SLA tracking and reporting system Develop in partnership with the client and Jones Lang LaSalle Account Leadership team reporting tools and metrics specific to established KPIs, SLAs for tracking monthly, quarterly and annual outcomes/results specific to MSA contractual requirements
Skills/Qualifications
- Five years of experience in Building Operations and/or Facilities Management
- Experience with multiple locations in several states
- Working Knowledge of CMMS
- Proficient in Microsoft Office Suite of products, strong writing skills
- Strong analytical, organizational, and coordination skills required.
- Demonstrated communication skills (oral and written) required.
- Customer service orientation and strong presentation skills to internal and external parties required.
- Quality Management Training/Certification (i.e. Six Sigma Green Belt/Black Belt) preferred
- 5 years of experience in personnel training and team management
Posted: 30+ days ago
