Bookseller-Conway, AR BAM

Books-A-Million, Inc. is one of the nation's leading book retailers and sells on the Internet at http://www.booksamillion.com/. The Company presently operates over 250 stores in 32 states. The Company operates large superstores under the names Books-A-Million and Books & Co. and traditional bookstores under the names Books-A-Million and Bookland.

Booksellers are responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store as well as proactively seek to assist customers and provide an outstanding shopping experience. Core competencies include: interpersonal skills, self-management, and communication. Booksellers report to the General Manager.

Roles and Responsibilities

• Provide customers with the highest level of service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products, offer point of sale initiatives including Membership programs, Educator programs, and other company sponsored programs.
• Product delivery and placement on to the sales floor in accordance with merchandising guidelines and timelines.
• Recover the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, store housekeeping tasks as required.
• Protect company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipment, assisting with inventory, and restroom cleanliness.