Territory Manager - Dickinson

Primary owner of Customer Relationship:

• Develop and grow existing customers and maximize profitable sales; make sales presentations to all customers on an agreed-upon and consistent basis.
• Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mispicks, short on loads, stock-outs).
• Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.

• Research customer business needs and develop mix of products and service to meet needs; evaluate market trends, recommend products to customers, and utilize sampling and product cuttings, based on business needs and goals. 
• Answer customers' questions about products, prices, availability, and product uses. Provide product information and practical training to customer personnel.
• Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.

Leverage other resources to assist with top penetration opportunities and new accounts opening

• Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Participate in division activities (e.g., sales meetings, food shows, promotion programs) in order to promote sales, increase product knowledge, and maintain good customer relations.
• Leverage Customer Solutions Coordinators and Sales Coordinators to reduce time on administrative tasks (e.g., special orders) and order-taking, processing credits and pick-up requests.
• Leverage Business Solutions Specialists, New Business Managers, Business Development Managers/Specialists, and Culinary Specialists, to promote account penetration and new account acquisition and development.
• Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, preparing price quotes and menu suggestions, and filing reports.