Director, Community Account Sales

Comcast - Lynnwood, WA

Job Summary:
Leads the fast paced and growing Xfinity Communities Team, which is deploying the latest broadband and video technologies to the following markets: multi-family housing, such as apartments and condos; Planned Communities; university residence halls and hospitals. The team contractually supports new build projects, existing properties as well as property account management, Account Executive service agreement production and construction engineering support.
Primary Responsibilities:
- Provides leadership and direction for multiple functional areas.
- Manages professionals at manager, supervisor and professional levels.
- Ensures appropriate resources to achieve financial and business objectives.
- Influences, shapes, and integrates strategy for functional area(s).
- Develops and implements strategies to grow video, internet, voice and Xfinity Home business within MDU properties.
- Responsible for leadership and direction of the Commercial Development Sales organization's efforts to maximize sales revenue and meet corporate objectives.
- Leads and executes strategies to increase and retain commercial accounts.
- Oversees contracts for new and existing accounts and works across units to deliver quality customer service to all accounts.
- Recommends alternatives or adjustments to correct problems or solidify successes in the perspective of current and proposed sales strategies. Identifies and drives improvements to create efficiencies with regards to cost and performance.
Core Responsibilities:
- Develops and oversees the execution of strategies and tactics to improve and secure commercial customer growth in multi-dwelling units.
- Works with Managers to build and maintain a targeted sales approach by leading in-depth research and analysis of territories. Partners with Marketing to identify and market to multi-dwelling units/communities that are currently served by competitors.
- Oversees contracts including renewals and new contracts. Negotiates when needed. Reviews contacts for accuracy. Ensures right of entry and easement agreements are secured.
- Establishes partnerships and coordinates efforts with other internal organizations to ensure maximum effectiveness of the sales organization. Works with audit and direct sales to coordinate audits and maintenance of bulk and individual complexes.
- Maintains Company's high level of visibility by ensuring outreach to builders, developers, and the general community.
- Develops and manages the annual budget. Collaborates with Managers and Analysts to understand capital needed for business unit activities and operating expenses.
- Maintains exceptional knowledge of the industry through strong relationships with key personnel.
- Assists in the implementation of new products.
- Directs and develops Managers/Supervisors in field sales, inside sales, and sales support areas. Tracks, measures, and audits team results. Accurately forecasts revenue and unit numbers.
- Develops, plans, and coordinates seminars, sales incentive plans, and other strategies to achieve business unit objectives.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.

Job Specification:
Education Level Bachelors Degree or Equivalent
Field of Study Business, Marketing
Years Experience Generally requires 12+ years related experience

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Posted: 30+ days ago

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