Operations

The Home Depot - GLENDALE, AZ

Position Summary:

Position Purpose:

Associates in store Operations positions ensure the store is stocked and ready for business every day, as well as provide merchandise loading assistance to our customers. They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts and may perform critical functions for maintaining proper on-hands and pricing for our customers. Direct customer interaction is frequently required for some positions and excellent customer service skills are required. Operations position types may include Bay Integrity Associates, Freight Team Associates, Lot Associates, RTV, and Receiving Associates.

Major Tasks, Responsibilities & Key Accountabilities:

  • Examines and inspects stock items for wear or defects, reporting any damage to supervisors

  • Follows all loss prevention policies and procedures

  • Marks stock items using identification, and stock location based on turnover, environmental factors, and physical capabilities of
    facilities

  • Stocks merchandise onto shelves for customer availability; requires sorting and staging of merchandise to sales floor

  • Builds end caps and promotions

  • Provides fast, friendly service

  • Approach customers to determine if they need help loading product
    into vehicles

  • Loads customer products into vehicles

  • Unloading merchandise using designated equipment

  • Understanding carrier unload processes for efficient freight
    management

  • Identifying and reading vendor packing slips, carrier shipping
    documents, UPC labels and other receiving documents and comparing to purchase orders to ensure accuracy

  • Nature and Scope:
  • Due to forklifts and other heavy equipment traveling through the
    store, temporary cracks may appear in the floor, causing an uneven walking surface

  • The warehouse environment can be dusty and noisy

  • Doors are frequently open, causing drafts and interior temperature
    changes

  • Floors around work area may become slippery during wet weather
    conditions

  • May have to handle merchandise and work with tools with sharp
    edges

  • Passing forklifts emit gas fumes

  • Tools, supplies and related merchandise may contain hazardous
    materials



  • Environmental Job Requirements:


    Environment:

    Usually in a comfortable environment but with regular exposure to
    factors causing moderate physical discomfort from such things as dust, fumes or odors


    Travel:

    Typically requires overnight travel less than 10% of the time

    Qualifications:

    Must be eighteen years of age or older

    Must be legally permitted to work in the United States

    Additional Minimum Qualifications:

    Education Required:
    The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED

    Physical Requirements:
    Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-50 pounds)


    Additional Qualifications:

    Physical Job Requirements

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items

  • - Requires the ability to move around the store and maneuver merchandise when necessary

  • Responding to public address system announcements

  • - Requires listening for customer service calls, personal pages and general information announcements

  • Walking and Standing

  • - Requires moving around the store to assist Customers

  • Identifying and reading reports, tickets and UPC labels

  • - Requires recognizing, identifying and using merchandise and necessary reports


    Posted: 30+ days ago

    About The Home Depot


    The Home Depot Logo
    The Home Depot® is the world's largest home improvement specialty retailer, with more than 2,200 retail stores in the United States (including Puerto Rico, the U.S. Virgin Islands and the territory of Guam), Canada and Mexico. The Home Depot’s... more

    Get more Job Training at

    Ocean County College
    Ocean County College
    Visit our partner site