Operations

The Home Depot - WINSTON SALEM, NC

Position Summary:

Position Purpose:

Associates in store Operations positions ensure the store is stocked and ready for business every day, as well as provide merchandise loading assistance to our customers. They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts and may perform critical functions for maintaining proper on-hands and pricing for our customers. Direct customer interaction is frequently required for some positions and excellent customer service skills are required. Operations position types may include Bay Integrity Associates, Freight Team Associates, Lot Associates, RTV, and Receiving Associates.

Major Tasks, Responsibilities & Key Accountabilities:

Examines and inspects stock items for wear or defects, reporting any damage to supervisors

Follows all loss prevention policies and procedures

Marks stock items using identification, and stock location based on turnover, environmental factors, and physical capabilities of
facilities

Stocks merchandise onto shelves for customer availability; requires sorting and staging of merchandise to sales floor

Builds end caps and promotions

Provides fast, friendly service

Approach customers to determine if they need help loading product
into vehicles

Loads customer products into vehicles

Unloading merchandise using designated equipment

Understanding carrier unload processes for efficient freight
management

Identifying and reading vendor packing slips, carrier shipping
documents, UPC labels and other receiving documents and comparing to purchase orders to ensure accuracy

Nature and Scope:

Due to forklifts and other heavy equipment traveling through the
store, temporary cracks may appear in the floor, causing an uneven walking surface

The warehouse environment can be dusty and noisy

Doors are frequently open, causing drafts and interior temperature
changes

Floors around work area may become slippery during wet weather
conditions

May have to handle merchandise and work with tools with sharp
edges

Passing forklifts emit gas fumes

Tools, supplies and related merchandise may contain hazardous
materials

Environmental Job Requirements:

Environment:

Usually in a comfortable environment but with regular exposure to
factors causing moderate physical discomfort from such things as dust, fumes or odors

Travel:

Typically requires overnight travel less than 10% of the time

Qualifications:

Must be eighteen years of age or older

Must be legally permitted to work in the United States

Additional Minimum Qualifications:

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED

Physical Requirements:
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-50 pounds)

Additional Qualifications:

Physical Job Requirements

Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items

- Requires the ability to move around the store and maneuver merchandise when necessary

Responding to public address system announcements

- Requires listening for customer service calls, personal pages and general information announcements

Walking and Standing

- Requires moving around the store to assist Customers

Identifying and reading reports, tickets and UPC labels

- Requires recognizing, identifying and using merchandise and necessary reports

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Posted: 30+ days ago

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