Seasonal Holiday Retail Commission Jewelry Sales, Part Time\\: Macy\'s Cottonwood Mall

• Be proficient in use of all POS and MPOS systems including Search and Send, My Client and More@ Macy’s tablet app
• Be proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own
• Assist customers in all aspects of service, and qualify customer needs, figure out what's right for them by using steps of MAGIC & High Touch Selling
• Offer to put purchase on customer’s Macy’s charge account
• Suggest additional merchandise to compliment customer selection
• Maintain  a professional attitude with sincerity and enthusiasm that demonstrates Macy’s commitment to our customer
• Participate in pre-selling and sales driving events including trunk shows to maximize sales
• Stay informed on current promotional events and sales
• Offer and promote benefits of extended service plan to all customers purchasing Fine Jewelry & Watches
• Use clientele program to maintain customer profile and contact information to increase personal sales and build solid customer base
• Perform all aspects of fulfillment process; including, but not limited to: picking, packing, labeling, shipping and BOPS
• Offer to call other locations if merchandise is unavailable within store or offer Search & Send
• Be knowledgeable of and perform sales support functions related to Jewelry (POS procedures, IPad, Ops, AP)
• Ensure proper processing, presentation, organization, storing, and replenishment of stock. Maintain Recovery & Fill in Standards
• Perform other duties as assigned, including but not limited to watch sizing, ear piercing
• Adhere to  asset protection programs and procedures to ensure audit compliance
• Perform functions in an efficient manner, as directed by the supervisor
• Regular, dependable attendance and punctuality

Education/Experience:

• High school diploma or equivalent preferred.
• Previous selling experience is required, preferably in fine jewelry.

Communication Skills:

• Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Excellent written and verbal communication skills.

Mathematical Skills:

• Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator.

Reasoning Ability:

• Self-starter, able to work independently and as part of a team and must have good time management skills.

Physical Demands:

• This position involves constant moving, talking, hearing, reaching, and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs.
• May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and focus adjustment.

Other skills:

• Superior organizational and time management skills.
• Must be able to multi-task in a fast-paced environment.
• Must be able to build relationships and influence others.
• Must possess a thirst for knowledge.
• Ability to collaborate and function as a member of a team.
• Must possess a strong sense of urgency.
• Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.