Store Manager

 

 

Are you looking for an opportunity to take your management career to the next level by managing a successful sales team? Then this is the opportunity for you! PPG, the world’s leading coatings and specialty Products Company, is looking for Retail Sales Managers to join our PPG Architectural Coatings retail management team. In this management role, you will lead and develop the store team ensuring that an exceptional level of customer service is provided to our customers. As part of a fast-paced, dynamic retail management team, you will focus on ensuring prompt and accurate delivery, efficient quote handling, and complaint management. If you are looking for an opportunity where you’ll work for the world’s leading coating and specialty company while adding excitement to your career, then we want to talk to you!

 

 

In this dynamic sales management role, you will be responsible for providing the direction, coordination, and evaluation of operations for one of our company owned stores. You will manage sales and profits within the store and implement strategies designed to increase market share.

Additional responsibilities of this role include:

·         Achieving sales and profit plan by controlling expenses, working capital, inventory, shrinkage and growing net contribution

·         Focusing on customer service by ensuring that high service standards are maintained and customer issues are quickly and efficiently resolved

·         Achieving and maintaining a high level of associate engagement through effective leadership

·         Maintaining an understanding of local market, operations based selling and customer base

·         Recruiting, training, directing, motivating, disciplining and resolving associate issues

·         Ensuring that the appearance of the store's exterior and interior, including merchandizing displays, are maintained to required standards

·         Executing initiatives, and implementing plans designed to grow volume and market share by understand the differences between their customers

·         Resolving customer complaints and/or product failures by viewing each customer as an individual and involving necessary support to achieve superior customer service

·         Supporting team and meeting with key customers to build and maintain relationships fostered through a clear understanding of customer base and specific communication

·         Developing relationships within Corporate departments for continuous process and inventory improvement

 

Successful candidates of this Store Manager role have high energy, are able to work in a fast-paced environment with the ability to learn quickly. Someone with a customer-centric attitude, and enjoys interacting with all types of personalities would be a good fit for this role.

Additional requirements of the entry level role include:

· High School Diploma or GED, some college credit, preferred

· 3 to 5 years of retail management / sales experience

· Demonstrated sales leadership and customer service skills

· Working knowledge of store operations

· Broad knowledge of the application and use of paint and sundries

· Bilingual skills (English and Spanish) preferred

· Ability to work flexible hours with varied shifts including nights, weekends, and holidays

· Excellent verbal and written communication skills

· Valid Driver’s license

· Ability to lift up to 80 lbs. infrequently and 40 – 60 pounds routinely

· Proficient with Microsoft Office and internet applications

At PPG, we are committed to providing a fulfilling workplace for our employees, creating an environment for continuous learning and embracing the ideas and diversity of others.

We offer our sales management team:

· Competitive salary plan

· Commission plan

· Health care – Medical, Dental, Vision

· 401(k) retirement plan

· Life insurance

 

Within our Architectural Coatings business, we produce paints, stains, and specialty coatings under the PPG Pittsburgh® Paints, PPG Olympic® Paints and Stains, and PPG Porter® Paints brands, and service the North American coatings industry across three channels. 

To read more about Equal Employment Opportunity please see attached links: