Assistant Facility Manager

JLL - Des Moines, IA

Position Summary:

SUMMARY
Assist the Facility Manager in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client’s corporate real estate goals and objectives.
 
ESSENTIAL FUNCTIONS
RELATIONSHIP MANAGEMENT

• Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction

 
COMPLIANCE

• Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures
• Meet or exceed site Key Performance Indicators (KPI’s); monitor Service Level Agreements (SLA’s) monthly to identify potential challenges and plan corrective actions accordingly
• Enforce all Company policies and training requirements regarding safe and efficient operations and work practices
• Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards

 
TEAM MANAGEMENT

• Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations

 
ADMINISTRATIVE

• Support work order management for in house staff and vendors as necessary.
• Support facility soft services as needed and directed, such as meetings preparation, conference room reservations, food services, parking, vending, and badging

 
EDUCATION AND EXPERIENCE

• Bachelor’s degree
• Minimum of two years of industry experience required either in the corporate environment, third party service provider, or as a consultant

 
KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent customer, computer, managerial, verbal and written communication skills
• Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives
• Basic knowledge of building systems (mechanical and electrical systems)

Start a lasting career with JLL today!
Total Rewards reflects JLL’s investment in employees’ needs and preferences in Career, Recognition, Well-being, Benefits and Pay.  We offer a competitive salary and benefits package. To be considered, please visit our Web site at www.us.am.joneslanglasalle.com/UnitedStates/EN-US/Pages/Careers.aspx to apply online.   All resumes MUST BE submitted via our web site. Please reference Job  47876BR
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Posted: 30+ days ago

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