Services Coordinator

JLL - Des Moines, IA

Position Summary:

Summary

Assist in the day-to-day operations of the site including but not limited to general move add change process, including installation of furniture, phones, PC’s and other office equipment. Trouble shooting issues related to furniture and equipment and provide rectification if needed.  

Area of Responsibility
Customer/Client Service

  • Work with Occupancy Planning and MAC teams to provide service to client related to furniture, phones, PC’s, and equipment related to the Moves Add Change Process.
  • Coordinate with vendors on furniture installation and electricians on cabling and related moves.
Move, Add, Change Services  
  • Participate as a key team member in responses to emergency situations.
  • Handle minor repairs when needed.
  • Demonstrate overall move management competency and project delivery skills through on the job experience. 
  • Participate in external and internal meetings.
  • Ensure all move management activities are performed in a manner consistent with documented processes. Manage requests that come through work order system and track through system to closure.
  • Adhere to move management schedules and budget for each project.
  • Ensure data accuracy within move management and CAFM systems.
  • Coordinate appropriate action for rectification including preliminary analysis of fault.
  • Participate and ensure that our services and activities are in compliance with the contract.
  • Attend to critical work and complete closure within the specified time.
  • General knowledge of low voltage wiring.
  • General knowledge for major furniture manufacturing systems.
  • Any and all other duties and tasks assigned.
Education/training
  • High School Diploma or GED
  • Bachelor’s degree Preferred
Years of relevant experience
  • 1-3 years relevant experience
Skills and knowledge
  • Sound written and oral communication skills.
  • Ability to manage multiple operational matters on a daily basis.
  • Working knowledge of OH&S and BCA Regulations.
Physical work requirements and work conditions
Must be able to adequately perform required job functions. This includes being able to lift, bend and move in such a way as to perform job tasks in a safe and approved manner.  


Start a lasting career with JLL today!
Total Rewards reflects JLL’s investment in employees’ needs and preferences in Career, Recognition, Well-being, Benefits and Pay. We offer a competitive salary and benefits package. To be considered, please visit our Web site at www.us.am.joneslanglasalle.com/UnitedStates/EN-US/Pages/Careers.aspx  to apply online.   All resumes MUST BE submitted via our web site. Please reference Job  47717BR
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Posted: 30+ days ago

About JLL


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JLL is a financial and professional services firm that specializes in commercial real estate services and investment man... more

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