PPG Architectural Coatings is a respected leader in the paint industry. A business unit of PPG Industries, the world's leading coatings and specialty Products Company, we manufacture and sell our products through home centers, independent dealers, and through a network of company-owned stores across North America.
With over 900 retail centers in North America, we continue to grow. Currently we are seeking an Account Development Manager to join our team. Within our stores channel, we sell a wide range of architectural coatings and sundry items to industry, builders, contractors, and home owners. Experienced and entry level candidates are welcome to apply! Join a leading team today!
The Account Development Representative- Geographic (ADR) is responsible for servicing and retaining customer accounts within a specified geographic territory as well as driving new sales through assigned stores. This will enable the ADR to focus on existing business to reduce churn and increase customer loyalty. Additionally, the ADR will be responsible for growing both existing business year-over-year and identifying and developing new accounts within their geographic territory.
Expectations for this role include:
Through customer service excellence, service existing customer accounts assigned to specified territory
Maintain regular contact with customers to understand needs and to identify business opportunities
Ensure follow-up and response to customer needs in a timely manner
In conjunction with Regional Sales Manager and in response to customer needs, facilitate product recommendations, application and performance and color
Develop account planning strategy to cultivate sales of customers with most growth potential
Utilize SAGE sales tool to manage accounts, maintain call logs and contact info, run reports, etc.
Partner with Store Managers and other store employees to ensure customers needs are met or exceeded
Work with the PPG credit department to manage customer debt
Develop good understanding of customer base and the segments they service
In conjunction with Regional Sales Manager, facilitate timely and accurate customer quotations to achieve margin targets in alignment with PPG pricing strategies
Manage personal expenses to reduce unnecessary expenditures
Requirements:
2-4 years of sales or stores operations experience with demonstrated customer service acumen
A 2 or 4 year degree in a business related field or equivalent work experience
Previous coatings experience
Working knowledge of Microsoft Office Suite and Internet applications
Bilingual candidates are encouraged
Must possess a valid Driver's License and have maintained a motor vehicle record within acceptable limits as prescribed by PPG
Availability to work and travel within assigned territory 80% of time. Periodic evening hours required for trade organization meetings and customer events.
Ability to analyze territory performance reports and develop sales territory business plans.
Ability to calculate discounts and profit associated with selling price; to calculate commissions associated with territory performance; to take measurements and calculate surface area associated with making product volume estimates.
About Us
At PPG (NYSE:PPG), we work every day to develop and deliver the paints, coatings and materials that our customers have trusted for more than 130 years. Through dedication and creativity, we solve our customers’ biggest challenges, collaborating closely to find the right path forward. With headquarters in Pittsburgh, we operate and innovate in more than 70 countries and reported net sales of $15.3 billion in 2015. We serve customers in construction, consumer products, industrial and transportation markets and aftermarkets. To learn more, visit www.ppg.com.
Join an industry leading company!
PPG prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a hair drug/toxins test and a background check.PPG Industries, Inc. offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. PPG is an Equal Opportunity Employer. You may request a copy of PPG’s affirmative action plan by emailing ppgaap@ppg.com.
To read more about Equal Employment Opportunity please see attached links:
PPG's vision is to continue to be the world's leading coatings and specialty products company.
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction ma... more