Hourly Manager

AMC Theatres - Springfield, Missouri

Position Summary:

PURPOSE
Supervise and coordinate operations of the theatre to achieve AMC’s goals. Provide leadership and development, and communicate expectations to all associates in a professional and safe work environment.

PREFERRED QUALIFICATIONS
• One year experience in guest-focused business (e.g., retail, restaurant, hospitality, etc.).
• Working knowledge of all Film Crew functions.
• Strong oral and written communication skills.
• Proficiency in MS Suite.

ESSENTIAL FUNCTIONS 
• Lead and develop Film Crew and Supervisors to perform the “Essential Functions” of their positions.
• Provide direct supervision and guidance to crew members.
• Ensure that associates satisfy all AMC guest service standards.
• Ensure proper staffing in each area.
• Perform daily, opening, and closing operational, and administrative duties.
• Reinforce guest and operational focus through MBWA (Managing By Walking Around).. 
• Review financial numbers to optimize financial results and the guest experience.
• Take ownership of the successful completion of personal training program.
• Oversee an individual theatre department as assigned, if applicable.
• Assist with hiring, training, developing, and appropriately disciplining associates.
• Work effectively with supervisors, peers, subordinates, guests, vendors and corporate partners.
• Listen, communicate, and work effectively with guests in high volume setting.
• Ability to work and meet deadlines with minimal supervision.
• Maintain regular personal attendance for all scheduled shifts per the Management Work Schedule Policy.
• Uphold AMC’s Business Practice Standards and ensure compliance with company programs and policies.
• Complete all other functions and assignments as assigned by the General Manager/Senior Manager (where applicable).
• Assist the General Manager/Senior Manager with achieving guest service and financial goals associated with Food and Beverage.
• Oversee and complete theatre administrative reports.

UNIFORM
• Provided by Theatre: AMC-issued shirt, black pants, black belt, nametag.
• Provided by Associate: Black shoes, socks.
*CB

Qualifications:

MINIMUM REQUIREMENTS
• Age 18 or older; other location-specific age requirements may apply.
• Six months of supervisory or commensurate leadership experience.

Requirements to be performed, with or without reasonable accommodation:
• Standing, walking, lifting, twisting, and bending on a frequent basis.
• Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into dumpster or trash compactor).

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Posted: 30+ days ago

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