Supervisor

AMC Theatres - Auburn Hills, Michigan

Position Summary:

PURPOSE
Assist management in the coordination of operations to achieve AMC’s goals. Model and communicate expectations to all associates in a professional and safe work environment.

PREFERRED QUALIFICATIONS
• Six months of supervisory or commensurate leadership experience.
• One year experience in guest-focused business (retail, restaurant, hospitality, etc.).
• Working knowledge of all Film Crew functions.
• Strong communication skills.
• Proficiency in MS Suite.
• Demonstrated ability to listen, communicate, and work effectively with guests, associates, and supervisors in a fast paced environment.
• Demonstrated ability to lead teams and consistently achieve results through resources.

ESSENTIAL FUNCTIONS
• Coordinate and coach Film Crew to perform the “Essential Functions” of their positions.
• Reinforce “Wardrobe 101” policy with Film Crew.
• Observe Film Crew performance and provide feedback to management for discipline and performance evaluations.
• Optimize Film Crew placement on a round-by-round basis.
• Lead teams and consistently achieve results through resources.
• Assist management with floor operations.
• Assign registers / distribute banks (box, concession, Guest Service, and arcade).
• Supply change, as needed.
• Maintain and reconcile floor safes.
• Pull and count cash, cash equivalents, and coupons from individual drawers and enter results into computer system.
• Prepare deposits and banks.
• Accurately complete appropriate cash handling forms; maintain and balance cash handling fund.
• Perform daily opening, closing, operational, and administrative duties.
• Assist in the preparation of the Film Crew Schedule with final weekly document approval from a manager.
• Assist with inventory process.
• Resolve guest questions, concerns, and issues.
• Listen, communicate, and work effectively with guests, associates, and supervisors in a fast-paced environment.
• Maintain regular personal attendance for all scheduled shifts to ensure timely performance of duties.
• Uphold AMC’s Business Practice Standards and ensure compliance with company programs.
• Ability to work and meet deadlines with minimal supervision.
• Perform other duties as directed by management.

UNIFORM
• Provided by theatre: AMC-issued shirt, black pants, black belt, and nametag.
• Provided by associate: Black shoes, socks.

Qualifications:

MINIMUM REQUIREMENTS
• Age 18 or older; other location-specific age requirements may apply.

Requirements to be performed, with or without reasonable accommodation:
• Standing, walking, lifting, twisting, and bending on a frequent basis.
• Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into dumpster or trash compactor).

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Posted: 30+ days ago

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