Engineer 1, Network Operations

Comcast - Centennial, CO

Organizes and performs all scheduled maintenance activities using basic understanding of scripting skills and different computer languages (Linux/Unix; Shell)

- Reads and analyzes technical references and sources to obtain knowledge of assigned Engineering Operations topics. Identifies common operational and technical problems with standard solutions. Escalates more complex issues to senior Operations Engineers.

- Provides surveillance for the network from the hub to the backbone.

- Leads daily operational functionality; resolves basic issues and escalates

issues to engage appropriate resources.- Uses all available tools to monitor and isolate outages across different product lines.

- Works towards industry standard certifications and education. Follows scripted M&P's for break/fix.

- Acts as local liaison to identify, correlate, communicate, and verify customer impact for nationally managed care team events.

- Provides remote assistance of hardware replacements.

- Acts as the escalation point for advanced services.

- Other duties and responsibilities as assigned.

- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.

Bachelors Degree in Engineering, Computer Science or Equivalent
- Generally requires 0-2 years related experience

- Building and supporting esxi hosts

- Intermediate knowledge of Linux

- Basic understanding and ability to write queries

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Posted: 30+ days ago

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