Engineer, VIPER DevOps

Comcast - Denver, CO

Responsibilities:

• Day-to-day 24x7 support of our Cloud Infrastructure that delivers IP based DVR and Live Linear Video to our customers.
• Work with engineering teams on more efficient ways to automate and operate our infrastructure.
• Assist in all deployments of new services, and capacity augments.
• Development and maintain a capacity model for our growing Cloud architecture.
• Participate in the ground up design and planning for all future products and services for Comcast's IP Video platform.
• Troubleshooting errors with proprietary and open source applications in production and pre-production environments
• Identifying, implementing, and documenting of technical SOPs for maintenance tasks
• Monitor the health and status of systems under your management
• Ability to create and maintain policies, standards and overall system documentation
• Troubleshoot infrastructure and network issues as possible causes of poor service performance.
• Respond to alerts, including those escalated to you by our Product Support team.
• Contribute in writing and in person to root case analysis meetings as part of process improvement.
• Support code deployments to Development and Production environments.
• Work closely with peer teams to deliver high availability and optimum performance for critical 'internal customers' -- video and metadata engineering, Business and Product.
• Provide occasional, scheduled 24/7 escalation support as part of an on-call team.
• Occasional day and over-night travel for training and cross-team meetings.

 

Here are some of the specific technologies used in our architecture:

• Linux
• Python
• JavaScript
• HTML5/CSS
• Git
• Mpeg
• Nginx
• Centos
• Cisco UCS + VMWare
• Couchbase

The ideal candidate has a strong Linux Administration background along with scripting experience (BASH, Python, Pearl, etc.). Operations experience is also a plus.

• BS/BA in a related field or equivalent experience is required, e.g. Computer Science, with 4+ years related experience.
• Advanced knowledge of Linux OS, shell scripting and GNU tools

 

• A keen analytical, structured and detail-oriented approach to problem solving required.
• Formal training and experience in object-oriented and/or functional programming required.
• Significant application support background, e.g. Unix / Web middleware development and/or QA
• High confidence in the following required: J2EE app servers, Java, Groovy, XML, http
• Familiarity with REST, SOAP or XML-RPC; extensive knowledge of network protocols; as well as Web software architecture and frameworks.
• 2^nd and 3^rd tier technical support experience in Jetty/Web/Java type applications required
• Performance-oriented understanding of software and hardware architecture.
• Production operations experience required, e.g. Root Cause Analysis and process improvement.
• Strong foundation in the following technologies desired: Python, Perl, MemSQL, Couchbase
• Familiarity with Windows Server OS, .NET framework and IIS.
• Experience in virtual networks (VMware), Web Services, e-commerce & streaming media a plus
• Customer-first attitude and strong written and verbal communication skills.
• Adept and comfortable working in a rapidly changing matrix environment required.
• Video encoding and transcoding systems administration and operation a big plus.
• Familiarity with Web content management systems (e.g. Brightcove, thePlatform) a big plus.
• Good communicator and able to clearly articulate complex issues and technologies
• Great design and problem solving skills
• Willing to take ownership of problems and see them through to resolution
• Comfortable working in a fast paced agile environment. Requirements change quickly and our team needs to constantly adapt to moving targets.

---

Posted: 30+ days ago

Apply Now