Inside Sales Coordinator - IFUSA

Books-A-Million - Florence, AL

Job Description:  The inside sales coordinator will work with customers and sales agents in developing the growth of a new business which may include basic customer service duties, sales order processing, marketing -including trade show attendance - and sales support and reporting.  Communication with all involved parties to minimize issues and ensure successful customer experiences is a must and will require strong interpersonal skills to build and maintain strong working relationships with the sales agents, customers and vendors.

• Identify problem areas to improve overall performance and builds strong relationships with sales reps to ensure their continued focus on driving company sales – this includes traveling on the road and working with agent reps and their accounts within their respective territories
• Implements ideas to improve sales effectiveness and productivity, including development of reporting and dashboards for executive leadership and board of directors
• Monitor and ensure timely delivery of products
• Data entry and follow through from order to delivery
• Organize marketing material, advertising and trade shows, including attendance at trade shows (25% travel)
• Manage calls from sales associates, vendors and customers, regarding requirements and concerns
• Including but not limited to accounts payable, invoicing and order entry 
• Performs other tasks as assigned.

• Completion of High School diploma or equivalent
• Minimum 3 years related experience in Sales and/or Marketing
  Preferred Skills
• Computer skills (Microsoft Office Products) and ability to learn other software systems
• Strong judgement and effective decision making
• Strong communication skills, verbal and written and ability to communicate with various functional departments, management, customers and vendors.
• Must be a good communicator and problem solver

• Must be able to sit at a computer or desk for extended periods of time.
• Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
• Must be able to lift objects up to 50 lbs. with or without assistance.
• Must be able to communicate using speech, sight, and sound with or without assistive device.
• Must be able to stand, walk, stoop or crouch while performing daily activities of the job.

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Posted: 30+ days ago

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