Macy\'s Oxmoor Center Mall, Louisville, KY\\: Human Resources Manager
Macy's Inc. - Louisville, Kentucky
Overview:
As a Human Resources Manager, you will support My Macy's by providing guidance to Store Executives regarding employment, staffing, training, development, employee relations, compensation, and performance management for a store or a group of stores. You will coach and counsel Store Executives on HR policies and procedures.
Key Accountabilities:
Sales
- Conduct exit interviews, monitor Associate turnover, recommend actions to improve retention
- Review and manage associate job openings daily
- Role model exemplary service
- Plan and execute internal/external local recruitment strategy, consistent interview process and job offers
- Provide a positive work environment by recognizing outstanding selling performance, consistently facilitating open, two-way communication and resolving all associate relation issues in a timely manner and by training and developing management team to do the same.
- Provide leadership to executive and Associate Talent Assessment process and Performance Management process
- Coordinate recognition programs and assist with celebrations and tracking of associate compliments
- Partner with store management to support business strategies through assessment, development and placement of talent
Customer
- Provide leadership to the store and all team members that focuses on a high energy, high morale store with customer service as the top priority
- Ensure accurate timekeeping/payroll reports and that attendance from employees is managed
People
- Recruit and hire results-oriented team leaders and associates
- Create a positive, inclusive work environment
- Prioritize open door communication with all associates and resolve issues promptly
- Educate, motivate and develop team to ensure effective performance through consistent on-the-job training
- Maintain Associate Job Posting process
- Manage administration of Worker's Compensation claims/Accident Reports
- Lead associates in support of community service opportunities
- Ensure timely return of all required WOTC documentation
Skills Summary:
- A minimum of 3-5 years retail management in a department or specialty stores
- Demonstrated ability to empower and develop a team of highly motivated associates
- Demonstrated ability to collaborate as a member of a team and leader
- Demonstrated ability to be flexible, execute plans, strategies and achieve desired results
- Outstanding leadership, interpersonal and communication skills
- Superior communication and organizational skills
- Ability to anticipate and solve problems, act decisively and persist in the face of obstacles
- Commitment to exemplifying the highest integrity and professional business standards
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Posted: 30+ days ago
About Macy's Inc.
Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more
