Assistant Property Manager (Retail Open Air)

JLL - San Juan, PR

Position Summary:

OVERVIEW
The primary responsibility of the Assistant General Manager is to learn the business and how to be a General Manager for a regional shopping center within a 2-year time frame.  Be able to step in to assume the General Manager’s role and to properly lead and execute the General Manager’s responsibilities.  Provide assistance to the General Manager with the management and tactical control of day-to-day property operations, including leasing, management, financial performance, employee motivation and client services.
 
ESSENTIAL FUNCTIONS

  • Assist GM in maintaining safety, cleanliness and integrity of all areas of all buildings, systems and equipment for all property users.
  • Assist GM in preparing team to respond in emergency and crisis situations.
  • Have thorough knowledge of area market including all competitive properties and area demographics.
  • Develop and maintain an appropriate level of involvement in community affairs and activities representing both the property’s interest and the interest of JLL.
  • Enforce all tenant lease requirements.
  • Assist GM in managing the activities of the property’s marketing manager in conjunction with the regional marketing manager.
  • Establish an effective working relationship with all department store managers and other key merchants, including specialty tenants to understand and drive sales.
  • Work in conjunction with property’s Leasing Specialist to execute new and renewal leases to meet or exceed client objectives.
  • Assist GM in directing the activities of specialty leasing function to optimize temporary tenant and cart occupancy to maximize property revenue.
  • Learn to develop and maintain an effective working relationship with the property’s leasing specialist to ensure budgeted leasing activity occurs.
  • Learn to negotiate all tenant rent reduction or termination requests. Achieve budgeted net operating income for property.
  • Assist GM in managing the property’s capital to budgeted levels
  • Learn to direct the preparation and implementation of all annual financial reports including budgets, management plan, marketing plan, marketing budget, and annual report.
  • Learn to direct the preparation and submission to asset manager of all monthly/quarterly financial reports, forecasts and sales reports.
  • Work with GM to monitor the collections of all rents and execute appropriate collection process.
  • Establish an effective working relationship with the property’s asset manager.
  • Interact frequently with property’s regional managers and leasing organization to ensure consistent high quality interaction with asset management firm.
  • Learn to formally communicate as appropriate with asset manager to inform him/her of activities at the property to enhance his/her opinion of the quality of management services delivered by JLL. Learn to direct and supervise the activities of all property employees.
  • Learn to provide regular feedback to employees via annual performance objectives, mid-year reviews, annual reviews and other communication mechanisms.
  • Assist GM in coordinating the appropriate training for property personnel.
 
EDUCATION AND EXPERIENCE
  • Bachelor’s Degree
  • Minimum 3 – 5 years of retail shopping center experience
 
CERTIFICATIONS AND LICENSES
  • Real Estate license
 
KNOWLEDGE, SKILLS, AND ABILITIES
  • Demonstrate strength in leadership and professionalism
  • Ability to problem solve and provide actionable and positive feedback
  • Ability to work both independently and within a team environment
  • Excellent verbal and written communication skills
  • Ability to work collaboratively with cross-functional groups
  • Flexible and able to work in a fast-paced environment
  • Have thorough knowledge of area market including all competitive properties and area demographics
  • Proficient in Microsoft Office applications
 

Start a lasting career with JLL today!
Total Rewards reflects JLL’s investment in employees’ needs and preferences in Career, Recognition, Well-being, Benefits and Pay.  We offer a competitive salary and benefits package. To be considered, please visit our Web site at www.us.am.joneslanglasalle.com/UnitedStates/EN-US/Pages/Careers.aspx to apply online.   All resumes MUST BE submitted via our web site. Please reference Job  53618BR
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Posted: 30+ days ago

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