Program Administrator

Staples - Orange City, IA

Job Summary:

Responsible for working closely with the Program Manager and the Field Account Executive to coordinate the implementation of managed programs and to communicate the program requirements at a detail level. Supports Account Services Managers & Art Directors in the development & execution of all program/client collateral and web initiatives.

Primary Responsibilities:

·         Maintains ongoing knowledge of internal systems & processes 

·         Addresses operational procedures relative to client requirements

·         Works with the team in responding to internal & external client requests during the development of projects 

·         Communicates information relevant to catalog production to internal support departments 

·         Completes assembly of program paperwork

·         Logistical coordination to assist the Account Services Manager & Art Director while tracking down open questions 

·         Database population, copy editing, product sorting, department product syn. 

·         Track down samples, package & execute logistics 

·         MediaBank image management

·         Development and distribution of client related and internal reporting needs

·         Coordinate proofing and proof routing

·         Assist with site sale prep & kitting fulfillment projects

·         General Admin duties and other duties as assigned

Basic Skills Required:

• Ability to promote and maintain a positive work environment in a manner that mirrors Staples core values
• Ability to make sound and timely decisions with the information available
• Ability to organize, prioritize and handle multiple work assignments
• Excellent problem solving, troubleshooting and decision making skills
• Strong written and verbal communication skills; ability to effectively communicate with all levels of internal  & external  customers
• Ability to maintain a high level of organization and attention to detail

 

Key Performance Indicators:

·         Consistent on time and accurate completion of projects and task related items

 

Education/Experience Equivalent:

• High School Diploma or equivalent combination of education and experience

·         Some college coursework or Bachelor’s degree preferred

 

Preferred:

• 2-4 years of related experience
• Strong “business” communication skills, both written and verbal, and the ability to effectively communicate with all levels of internal and external stakeholders and support functions
• Maintains a high degree of professional acumen while developing skills in salesmanship and managing difficult relationships
• Strong ability to balance multiple projects simultaneously and meet required deadlines
• Strong demonstrated project management skills; formal training desired
• Emerging skills in the area of “strategic business sense”, including marketing strategy, pro-active ideation, profitability awareness and analytical skills
• Requires a self-motivated and energetic personality
• Flexibility to travel when necessary based on account needs
• Solid PC skills (Word, Excel, PowerPoint)

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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Posted: 30+ days ago

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