Purpose:
To perform operations throughout the store in order to learn the requirements of the job and to assist store management in developing and implementing strategies to achieve maximum sales and earnings. Also, assist store management in the development and training of all store associates, so that compliance with all company standards and policies will be met.
Job Responsibilities and Accountabilities:
• Promotes a customer-focused approach to growth by creating an atmosphere of enthusiastic personalized customer service. In the absence of the Store Director, resolves customer relations issues
• Provides leadership and direction to all store associates. Trains and supervises Department Managers and other store associates
• Responsible for the profitability of the total store. Practices aggressive cost control for all in-store operating, maintenance and supply costs. Reviews and analyzes P&L statements
• Ensures proper merchandising of product by understanding and following schematics and merchandising protocol. Participates in all store activities in order to maximize sales, earnings, and customer satisfaction in the store
• Determines labor coverage needs for departments based on an analysis of current and projected sales and market conditions, and schedules associates based on those needs
• Determines proper inventory levels in departments and establishes procedures for maintaining proper inventory levels
• Learns and assists in departments throughout the store in order to gain an overall understanding of the operations of the store.
• Learns all opening and closing procedures for each day of store operations.
• Attends company meetings for purposes of training and development, coordination plans, and communicating policies and procedures.
• Assists management in the implementation of all basic and seasonal programs.
• Ensures the operations and merchandising standards in all departments.
• Follows Company policies and procedures.
Relevant Experience, Education, Certification, Knowledge, Skills and Abilities:
• Relevant Experience, Education, Certification, Knowledge, Skills and Abilities
• Department Manager experience preferred
• College degree preferred
• Good management, leadership, interpersonal and communication skills
• Requires a thorough understanding of store operations
Physical Environment:
• Ability to frequently reach, lift, and maneuver objects of varying dimensions and weights up to approximately 50 lbs.
• Ability to stand for long periods of time, walk, move rapidly, bend, stoop, twist and turn frequently. Manual dexterity and good hand-eye coordination are necessary.
• Exposure to approximately 150 degrees Fahrenheit while handling products in hot cases, 35 degrees Fahrenheit while handling products in cold cases, 28 degrees Fahrenheit while handling products in cooler and -20 degrees Fahrenheit while handling products in freezer. Working conditions consist of a temperature controlled store environment.
• Available to work evenings, weekends and holidays.
The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.