Installation Technician

AT&T - URBANDALE, Iowa

Works inside or outside to install and repair equipment, and/or services; Makes necessary connections to provide voice, data, and video service.  Duties may include but are not limited to the following:

Duties may include but are not limited to the following:

• Install and rearrange inside wire
• Install Network Interface Device (NID)
• Place and replace Customer Premise Equipment (CPE)
• Place cross-connects as appropriate between SAC point and the 7330 or its equivalent
• Verify all service are working
• Educate customers on the features and functionality of the services
• Demonstrates, sells, and bills appropriate items of telephone service on contacts w/customers.
• Selects location and installs equipment with customers, including inside wiring.
• Performs the maintenance of the CPE equipment, wiring & jacks inside the customer’s premise up to and including the NID
• Use simple meters to perform Go, NO-Go type testing.
• Perform work in buildings, attics, basements, and crawl spaces
• Perform work involving bending, kneeling, stooping, crouching, crawling, etc.
• Use company PC to retrieve and complete orders
• Works independently with little supervision
• Works outside in all types of weather
• Drives a company vehicle or may report directly to work location.
• Positions AT&T as the premier provider of choice.
• Uses and/or wears appropriate safety equipment and follows established safety practices and procedures.

• Normal authorized medical evaluation for this job, unless previously met.
• Must wear body belt and pouch with tools weighing about 15 pounds.
• Physical Abilities Evaluation (PAE) will be required. Lifting will be required, up to 80 pounds, depending on assignment.
• Uses hand tools such as screwdrivers, pliers, drills and wrenches.
• To meet manufacturer's safety requirements on equipment used, candidate's body weight, plus tools and material, must not exceed 300 pounds for assignments involving ladder climbing.
• Must be able to distinguish colors in accordance with specific job requirements.
• Must be able to climb ladders up to 28 feet and work aloft with hand tools.
• Requires the ability to climb poles and ladders.

Hours vary depending on assignment.  May be required to work day, evening, or night shifts; overtime, call-outs, weekends and holidays as required.  On-call availability may be required.  Out- of-town assignments may be required which may include travel and overnight stay.

Training:

1. Classroom training.
2. On-the-job training.

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Posted: 30+ days ago

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