Fraud Prevention Analyst, Fraud Department, Full Time - Macy\'s Credit and Customer Service, Tempe, AZ

Macy's Inc. - AZ, Tempe

• Take inbound phone calls.
• Perform outbound fraud verification.
• Regular, dependable attendance & punctuality. 

Qualifications

 Communication Skills:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; speak effectively before groups of customers or employees of organization.  

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; apply concepts of basic algebra and geometry. . 

Reasoning Ability:

• Ability to carry out instructions furnished in written, oral, or diagram form; solve problems involving several concrete variables in standardized situations.

Physical Demands: 

• Regularly required to talk or hear; frequently required to sit, use hands to finger, handle, and feel; occasionally required to stand, walk, stoop, kneel, crouch, crawl, and reach with hands and arms.  

Other Skills:

• Ability to provide outstanding customer service to external and internal customers on a consistent basis; excellent communication skills; good analytical skills; good decision-making abilities; computer navigation and keyboarding skills.

Work Hours:

• Ability to work a flexible schedule based on department and Company needs.   

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Posted: 30+ days ago

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