Bench Technician (Electronics)
Macy's Inc. - Lorain, Ohio
Overview:
Under general supervision, troubleshoots and repairs electronic equipment to component level with specific product training. Uses test equipment, performs soldering and observes electrostatic discharge (ESD) precautions. Can read schematics and identify electrical components. Maintains inventory of assigned parts and enters accurate repair records in a database. Produces minor technical documentation. Helps to train and provides technical assistance to lower level techs at the NRC. Performs other duties as assigned.
Macy's Systems & Technology (MST) is the information technology division of Macy's Inc. Macy's Inc. is the nation's largest operator of department stores with over 700 department store locations in over 40 states. In addition, we operate major catalog and internet operations for Bloomingdale's and Macy's. Macy's Systems & Technology is headquartered in Johns Creek, a suburban setting northeast of Atlanta, Georgia.
We offer competitive salaries, comprehensive benefits, employee fitness center and a merchandise discount.
Key Accountabilities:
- Troubleshoots using schematics, hand tools and test equipment to isolate equipment faults to cause. Replaces components, repairs circuits or reconfigures as needed to repair equipment.
- Tests repaired equipment to verify it meets operational standards.
- Logs repairs in database, including parts used and symptom and repair codes. Files all work records in an organized and timely manner.
- Performs training and technical assistance for less experienced technicians.
- Works well in a team environment and assists in building strong team relations.
- Follows established routines and specific instructions. Recognizes deviation from routines and asks for directions.
- Performs repairs within allotted time and within repair guidelines.
- Maintains quality rejects within NRC standards.
- Reads schematics and recognizes symbols.
- Performs soldering of through-hole and SMT devices like SOIC and chip-type discrete components, PLCC, QFP and BGA without damage to components or equipment.
- Knowledgeable with NRC test equipment like multimeter, oscilloscope, spectrum analyzer, RF power meter, frequency counter and test fixtures for assigned equipment.
- Uses hand tools.
- Performs printed circuit board repair.
- Maintains accurate bench parts inventory.
- Meets electrostatic discharge (ESD) requirements.
- Produces technical documentation for NRC.
- Provides technical telephone support for IFS associates on products technician is qualified on.
- Maintains a clean and safe work environment. Knows and follows safe work practices, policies and procedures.
- May be required to work hours beyond normal schedule to satisfy business needs.
- Performs increasingly difficult component-level repairs.
- Consistently demonstrates regular, dependable attendance & punctuality.
Qualifications:
- Associate degree (preferred) or equivalent in education and/or experience in repairing electronic equipment to component level. One year experience in component-level electronics repair and soldering required.
- Excellent written and verbal communication skills. Ability to read, write, and interpret technical documents.
- Basic math functions such as addition, subtraction, multiplication, division and analytical skills.
- Ability to focus and perform work accurately and efficiently. Attention to detail
- Regular – walking, standing, sitting, hearing, seeing, talking, using hand and fingers for writing typing and
using a mouse, moving/lifting items under 75 pounds. Occasional – stooping, kneeling, or crouching. May involve close vision, color vision, depth perception, and focus adjustment. - Digital Multimeter tools experience
- Experience using an Oscilloscope
Other Skills:
- Basic knowledge of data network connectivity. Basic understanding of underlying business process and requirements.
- Basic knowledge of related systems, interfaces and dependencies. Strong customer focus.
- Beginner Microsoft Excel and Word and Lotus Notes, Intermediate Microsoft Internet Explorer, Functional usage of NRC repair database.
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Unable to retrieve job information. This job may not be available anymore. Sorry for the inconvenience. Posted: 30+ days ago
About Macy's Inc.
Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more
