Facility Coordinator
JLL - Bedford, MA
Position Summary:
OVERVIEW
- Provide administrative support to the Facility Management Team.
- Be the main point-of-contact for MAC/move requests.
- Perform all move management duties. Coordinate and supervise all clerical/administrative support function for move management team and client stakeholders.
- Act as customer service specialist, corresponding with end users and administrators to achieve and provide superior customer service and satisfaction.
- Create purchase orders and process invoices for payment.
- Prepare and review various reports for accuracy. Update databases.
- Support work order dispatch as necessary.
- Coordinate and manage special projects as assigned.
- Manage vendors for Bedford Campus and Remote Sites
EDUCATION AND EXPERIENCE
- Minimum 3 years of industry experience in a corporate environment or as a third-party service provider.
- MAC experience.
KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of office furniture systems, preferred.
- Demonstrate leadership, responsiveness and creativity in finding solutions for service delivery and overall client satisfaction.
- Read and understand the applicable Service Level Agreements, helps achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys.
- Ability to work with multiple vendors and client contacts across various remote site locations throughout the country.
- Good organizational and interpersonal skills with a strong customer focus.
- Proficient in MS Office, and possess strong written, verbal and people skills.
- Demonstrated intermediate to advanced written communication skills (spelling, grammar and punctuation) and verbal communications skills.
- Able to work independently with minimal supervision.
- Prioritize and manage the completion of projects in an efficient and timely manner.
- Ability to quickly learn how to use any Company required software may be required.
Posted: 30+ days ago
