SUMMARY Coordinate and supervise clerical/administrative support function for move management team. May perform basic move management duties.
ESSENTIAL FUNCTIONS ADMINISTRATIVE SUPPORT (20% – 40%)
Ensure operations manual is in place and updated on account
Receive and process client move requests
Take meeting minutes and distribute to project team
Create and distribute move communications and labels to clients
Perform move day duties to include but not limited to: Pre and post-move inventory, furniture inventory, hanging move signage, and supervising movers
MOVE MANAGEMENT (60%+)
Proactively manage move-related issues on account or assignment.
Ensure client satisfaction throughout the move management process
Coordinate move with property management, facilities management, all parties involved in moves, etc.
Ensure all move management activities are performed in a manner consistent with documented processes
Work order and small project management, including but not limited to furniture reconfigurations and space enhancements
Incorporate “best practices” into move projects
Ensure move processes are managed in accordance with the client’s and JLL’s policies and procedures
Adherence to move management schedule and budget
Ensure data accuracy within move management and CAFM systems
MISCELLANEOUS
Any and all other duties and tasks assigned.
Compliance with all JLL policies and procedures, including but not limited to time & expenses, ethics and business practice.
EDUCATION AND EXPERIENCE
Bachelor Degree from an accredited institution, preferred.
0 – 2 years practical experience.
Background in project management, construction management, architecture or project strategy planning, preferred
Experience using a facilities management system
KNOWLEDGE, SKILLS, AND ABILITIES
Excellent written and verbal communication skills
Detail oriented
Ability to multi-task and work both in a team and independently
Strong interpersonal skills with the ability to interact with executive level internal & external clients
Organizational & detailed-oriented with the ability to prioritize and manage differing needs of the business.
Basic proficiency with Microsoft Office products.
Knowledge of construction or commercial real estate industry.
Familiarity with architectural drawings and furniture and space planning concepts
HOURS | TRAVEL
Flexibility with work hours and travel, as needed
Start a lasting career with JLL today! Total Rewards reflects JLL’s investment in employees’ needs and preferences in Career, Recognition, Well-being, Benefits and Pay. We offer a competitive salary and benefits package. To be considered, please visit our Web site at www.us.am.joneslanglasalle.com/UnitedStates/EN-US/Pages/Careers.aspx to apply online. All resumes MUST BE submitted via our web site. Please reference Job 55822BR #LI