Senior Manager - Facilities Team
JLL - Irvine, CA
Position Summary:
ESSENTIAL FUNCTIONS
FINANCE
- Analysis and accurate reporting/ forecasting / UMLV clearance. Demonstrate the ability to interpret and explain results and variances
- Operating Budget and Forecast development and adherence and tracking of savings and cost avoidance
- Capital Budget development and adherence where control remains with JLL
SOURCING
- Evaluate and assure service levels are met, right size where appropriate with Client concurrence
- Develop (in conjunction with Sourcing Manager) sourcing plan that includes appropriate MWDBE bidders, assist with RFP/RFQ process in support of Client objectives
OPERATIONS
- Monitor overall workflow to assure timely completion within established SLA’s.
- Provide feedback to subordinates on workflow compliance.
- Review - dispatch matrices semi-annually.
- Meet or exceed customer satisfaction rating.
- Work closely with CEM and engineering teams to assure completion of scheduled PM’s and adherence to CEM processes.
- Monitor capacity and respond to identified changes gaining stake holder approvals via the change control process. Assure all facilities evaluated are in compliance and pass the Management and/or Operations audits.
- Implement best practices and monitor their effectiveness keeping the Client informed of the value add measures being implemented.
- Inspect facilities on a consistent basis.
- Participate in across area facility inspections to assure consistent delivery of services. Understand and execute notification protocols with the appropriate JLL/CPG contact or group.
TALENT MANAGEMENT
- Exhibit leadership qualities and enthusiasm being the guidepost for others to emulate to assure your team is high performing.
- Assure teams are completing required training and encourage additional training where appropriate.
- Identify succession planning where appropriate and coach up or out when required.
- Mentor and counsel employees regarding career plans coaching them to the next level.
- Complete IPMP’s on time and assure quality conversations are collaborative and open in content and dialogue.
- Provide coaching and leadership to the area team and the account.
- Should identify, inspire and communicate best practices creating opportunity for others to participate in the tactical delivery.
- Should recommend possible team and portfolio realignments, these should result in operational efficiencies and/or cost savings.
CLIENT SERVICE
- Assure an effective communication protocol is in place on both the JLL and Client side with peers, subordinates, senior managers, vendors and customers.
- Respond promptly and accurately to email and phone communications.
- Actively participate in meetings sharing ideas and solutions as may be appropriate.
- Instill a high level of performance expectations from team members to include client focus, open and timely communication up and down the organization and encourages risk taking and innovation.
- Must be the recognized leader for IFM and space questions by the customers.
- Our CPG Client must recognize the differentiators between this position and the FM’s with regard to strategic approach, tactical delivery, operations, analysis and delivery of business intelligence.
- Others must recognize a visible energy that is driven by enthusiasm.
- A forward thinking proactive approach to problem solving must be evident.
OTHER
- Provide Single Point of Contact to PPM.
- Provide Mentoring and Leadership to FM Team.
Start a lasting career with JLL today!
Total Rewards reflects JLL’s investment in employees’ needs and preferences in Career, Recognition, Well-being, Benefits and Pay. We offer a competitive salary and benefits package. To be considered, please visit our Web site at www.us.am.joneslanglasalle.com/UnitedStates/EN-US/Pages/Careers.aspx to apply online. All resumes MUST BE submitted via our web site. Please reference Job 55737BR
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Posted: 30+ days ago
