Department Specialist II-Pharmacy Professional Services

Job Description: Department Specialist II- Pharmacy Professional Services

Purpose:

To assist the Manager of Professional Services and complete a variety of specialized duties that supports compliance and audits. The duties in the department specialist job family focus on tasks and/or work that are unique to the professional services department and require knowledge and skills that are beyond what are required for general office work.

Job Responsibilities and Accountabilities:

• Collects data/information for department use in special projects or reports
• Updates information for reporting
• Checks information for accuracy
• Prepares and balances data
• Answers department phones as needed and routes to appropriate area
• Examines and prioritizes documents to determine work to be completed
• Collects information for specific department reports
• Creates and maintains complex reports
• Sorts, files and maintains invoices, contracts or other special department documents
• Compiles minor statistical data
• Reviews and/or compares information/data and makes determination within defined guidelines, parameters and instruction
• Completes keyboarding projects such as preparing correspondence and mailings
• Checks own work for accuracy and has good organizational skills
• Ability to multi-task handling several things at once

Job Requirements:

Relevant Experience, Education, Certification, Knowledge, Skills and Abilities:

• Reading, writing, math and communication skills at a proficient level
• Intermediate PC knowledge of Excel, Word, PowerPoint and company email
• Good computer skills: word processing and/or spreadsheet
• Ability to negotiate
• Effective communication skills both written and verbal
• Strong problem solving / prioritizing skills
• Ability to follow verbal or written instruction
• Ability to multi-task and strong organizational skills
• Review, assign and distribute incoming mail (subpoenas & other legal notices) for handling.
• Respond to requests for pharmacy records verifying criteria and adherence to HIPAA regulations.
• Retrieve patient health information (records) through the use of various databases.
• Complete legal affidavits attesting to the validity of the records/documents being provided.
• Bill and collect for records services.
• Record non-routine disclosures of patient health information.

Physical Environment:

· Most work is performed in a temperature-controlled office environment

· Incumbent may sit for long periods of time at desk or computer terminal

· Incumbent may use calculators, keyboards, telephone and other office equipment in the course

of the normal workday.

· Stooping, bending, twisting, and reaching may be required in completion of job duties

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.