Account Coordinator National Sales

US Foods Inc. - Seabrook, NH

ESSENTIAL DUTIES AND RESPONSIBILITIES:   

 
  • Support AE in preparing for customer visits / business reviews for all non low-influence customers; surface potential selling opportunities to help set customer strategy
  • Proactively identify opportunities to support AE in driving profit through analytical review of assigned customers, including driving compliance, conversions and penetration opportunities
  • Conduct analysis to produce customer reports in support of AE sales efforts
  • Maintain customer order guides, including menu changes
  • Assist AEs with internal reporting and record-keeping
  • Manage logistics planning and inventory for assigned customers in coordination with functions; coordinate LTOs and new/discontinued menu items; Track LTO items as they are received and during promotion and address potential issues proactively to ensure seamless customer experience
  • Work with functions to monitor slow and dead inventory for supported customers; provide analysis to AE to escalate with customer as needed
  • Provide product listings and usage to divisions in case of business transfer
  • Manage billing and accounts receivable for AEs' customers; run and distribute A/R concept report
  • Work with divisions and corporate SPL department to ensure correct pricing to the customer; coordinate any audits between divisions and SPL Department
  • Receive vendor contracts from customers and forward to all divisions and SPL coordinators; maintain records of any national vendor contracts in the office
  • Effectively communicate and coordinate between the sales team (AE and CSR) for assigned customers
  • Assist AEs or National Sales leadership with miscellaneous administrative duties (e.g., travel planning, scheduling, printing) 

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***
Education/Training: 
  • High School diploma or equivalent required; College degree preferred
Related Experience:
  • Minimum of 2 years experience in sales support or customer service with a prior track record for providing key account support and maintaining customer relations
  • Analytical background; previous MS Excel work responsibilities or training required
  • Previous food service experience a plus but not required
Knowledge/Skills/Abilities:
  • Strong computer skills including a working knowledge of Microsoft Word, Outlook, Excel and PowerPoint required; Salesforce.com experience a plus; demonstrated ability to become proficient in internal applications
  • Strong critical thinking and analytical ability; able to interpret data and translate into actionable steps
  • Exceptional interpersonal, communication, leadership, cross functional collaboration and influencing skills

Posted: 30+ days ago

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