Keyholder, Crystals

Kering - Las Vegas, Nevada

• General Duties:
  • Opening and closing of the store.
  • Ensure stockroom is organized and is set up properly so staff can easily access merchandise.
  • Assist management in overseeing day-to-day operations of store.
  • Work towards balanced strengths in sales, operations, merchandising and personnel management.
  • Maintain great interpersonal skills to ensure clear, effective communication with all Departments, stores, colleagues and staff.
  • Ensure that Customer complaints and feedback are handled appropriately and in a timely manner.
  • Support/follow/implement/enforce store operations manual at all times and provide feedback on any updates/changes that might become necessary.
  • Enforce all sustainability policies that are implemented by the company both locally and globally.
• Stock, Inventory & Loss Prevention Management:
• Ensure store shrinkage by partnering with the Stock Associate / Operations Manager / Sales Team through sound operational execution.
• Cash Registers & Safe: Ensure that the registers and safe are functioning properly and enforce back of house standards for cash/change accuracy along
• Visual Management:
  • Assist with implementation of visual display and merchandising as directed by the SM/Direct Report according to company’s standards.
  • Ensure that all company information related to visual standards, received from Store. Manager and Corporate is communicated to the team as needed.
• Store Maintenance Management:
  • Oversee daily cleaning and physical up-keep of the inside and outside the store.
  • Fixtures, shelving, carpeting, lighting, and supplies: Maintain highest standards in the functioning, presentation and maintenance of store property.
  • Ensure proper levels of supplies are on hand at all times.

• Proven experience in a similar role within fashion retail companies
• Proven ability to drive and exceed individual and store result
• Deep passion for fashion and luxury
• Excellent commercial awareness and customers attitude
• Proven ability to develop and maintain client relationships through effective use of selling skills, exceptional customer service and proactive client outreach
• High flexibility and ability to adapt to different customers
• Team-player mentality
• Strong communication skills
• Ability to work in a fast moving and dynamic environment
• Luxury product knowledge

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Posted: 30+ days ago

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