Regional Facility Manager
JLL - Milwaukee, WI
Position Summary:
SUMMARY
This position is a key leader on the Account core team who is responsible for ensuring quality delivery of Facility Management Operations while supporting the Project Management, and Occupancy Planning functions. This individual will ensure all contract deliverables are met or exceeded, including operational up time, cost savings initiatives, energy consumption reduction initiatives, and service improvements and introduction of best practices and innovations.
ESSENTIAL FUNCTIONS
RELATIONSHIP MANAGEMENT
- Maintain high client, customer, and user satisfaction with services provided, measured through quarterly KPIs and satisfaction surveys
- Ensure effective integration of PDS, OP, and IFM Operations across all sites to ensure seamless delivery to the client and drive a one-team mentality
- Drive superior performance through excellent people management
- Interface and develop relationships with peers in other regions and functions to ensure consistent delivery of global initiatives and practices
PROJECT MANAGEMENT
- Deliver on regional/site/SBG operational budgets, including delivering contractual savings targets, measured by achieving annual budget targets, and monthly/quarterly budget adherence targets as prescribed
- Ensure understanding of contract requirements across the organization
- Engage with individual sites to drive savings initiatives and keep savings tracker updated with all proper documentation
- Drive Energy savings and accurate energy data through PEERs, leveraging site teams
COMPLIANCE
- Achieve contractual requirements and account annual goals including but not limited to work order management metrics and all contractual KPI goals
FINANCIAL MANAGEMENT
- Overseeing annual budgeting process for both operating and capital project for respective region.
- Coordinate facility managers’ contribution toward the development of the detailed, zero-based annual operating budgets for the portfolio interfacing closely with the account team’s Finance Manager and Account Manager.
- Coordinate facility managers’ contribution toward the development of the annual capital plan for each building, interfacing closely with the client representative.
- Help facilitate specific cost savings targets to contribute to the account achieving savings targets set out in the MSA.
- Track and report cost savings and cost avoidance on a monthly basis.
- Perform monthly variance reporting.
- Prepare monthly report on individual facility management issues, and track and analyze the quantity and nature of ‘Help Desk’ service requests.
EDUCATION AND EXPERIENCE
- Bachelor’s degree or equivalent work experience in facility management, MBA preferred.
- 10+ years Facility Management experience with a minimum of 5 years supervisory management, Retail banking facility management experience preferred
- Experience in preparing and achieving real estate operating budgets and initiating cost control disciplines.
- Leadership with management of 10 or more employees
KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to bring experience in real estate industry best practices to improve the performance of the portfolio.
- Self-motivated. Good communications and interpersonal skills, able to communicate from local business leaders to senior management and maintain excellent client relationships.
TRAVEL
- Travel required: Approximately 20-30%, depending on client or account requirements
Total Rewards reflects JLL’s investment in employees’ needs and preferences in Career, Recognition, Well-being, Benefits and Pay. We offer a competitive salary and benefits package. To be considered, please visit our Web site at www.us.am.joneslanglasalle.com/UnitedStates/EN-US/Pages/Careers.aspx to apply online. All resumes MUST BE submitted via our web site. Please reference Job 56932BR
#LI
Posted: 30+ days ago
