SUPERVISOR, VIDEO OPERATIONS

AT&T - NEW HAMPTON, New Hampshire

• Ensure consistent, high quality analog and digital television signal transports and satellite transmissions.
• Installation, diagnosis and maintenance of critical on-air video, audio, RF, baseband, signal processing, transport and transmission equipment.  This responsibility includes DirecTV’s Mpeg 2 and Mpeg 4 Broadcast transmissions streams and all associated Local Collection Facilities, Broadcast Centers, Ground station Equipment, and associated Monitor and Control hardware.
• Supervision of the Technical Services staff including employee scheduling
• Oversee daily operations and technical issues. Prepare & submit detailed weekly status reports for site specific issues & on-going initiatives.
• Oversee installation and cabling of new equipment into the facility (Engineering and Vendor/Contract support)
• Proficiency in a variety of television broadcast, transport, and transmission equipment. That will include but not limited to:
  • High power transmitters (Klystron & Travelling Wave Tube)
  • Antenna tracking systems
  • Up/Downlink signal processors
  • Video receivers
  • Digital video compression systems
  • Analog and digital audio/video distribution amplifiers and routers
  • Analog-to-digital and digital-to analog converters
  • Fiber transmitters, fiber receivers and optical cabling
  • Video and audio monitoring systems
  • Reference pulse and time code systems
  • CISCO systems routers
  • Digital Transport Stream Analyzers
  • Video over IP transmission hardware
  • Modulation and demodulation hardware
  • Antenna De-Ice subsystems
• Proficiency in site facility systems, assist with vendor service contracts and emergency building system repairs as needed.
• Detailed knowledge of site layout, mechanical & electrical architecture. (CRAC units, Chillers, pumps, Generator, Transfer Switch, UPS & Battery systems, Fire Alarm & Sprinkler system…etc
• Review of daily Incident & Task tickets, Change Tickets, scheduled maintenance and technician work log entries. Coaching of personnel for accurate and detailed information in log entries.
• Scheduling & Prioritization of RUF maintenance
• Attendance of daily Broadcast OPS and Technical Review board meetings to coordinate issues across sites.
• Training and development of new and existing employees. Documentation of Core Competencies completion and Technical Qualifications for professional growth.
• Ensuring a collaborative, team oriented work environment, and addressing any personnel conflicts in adherence with current HR policies. Must be capable of initiating and sustaining Corrective/Disciplinary actions if/when necessary.
• Weekly review & approval of timecards for non-exempt employees. Review & approval of overtime, vacation requests.
• Review & approval of expense reports & travel receipts for site personnel
• Vendor contracts and generation of purchase orders.
• Maintain site operation expense budgets and completion of weekly invoice approvals.
• Ensure site asset inventory accuracy including shipping/receiving.
• Ensure adequate levels of site equipment sparing.
• Organize and schedule routine preventative maintenance on various subsystems.
• Assist in project research, design, planning, implementation, procedure documentation and training.
• EHS compliance of Technical Staff and SPCC coordinator functions
• Complete mid-year & annual performance evaluations and appraisals of Technical staff
• Draft & Submission of Promotion Justification documents for employees when applicable, adhering to current HR requirements.
• Must operate with a mindset of inclusion & transparency, freely sharing information with personnel across various departments.
• Summarize and Present Technical information in both verbal and written form
• Ensure that all common site procedures & workflows are captured in well documented SOP’s and maintain a RUF/DUF specific set of regularly updated process flows.
• Front Line representation of DIRECTV RCO organization with various local vendors.
• Coordinating with internal Engineering/Broadcast Project groups for PDR/CDR/Implementation phases of projects. Ensure local site documentation is kept updated & accurate.
• Occasional travel to represent site at Technical/Operational design meetings

• Previous supervisory or leadership experience preferred (1 year).
• Associates degree, certificate or equivalent specialized training in electronics and/or related systems is preferred.
• 3-5 years technical maintenance or equivalent military experience with electronics, communication, television broadcast or Earth Station processes and equipment
• Experience should include knowledge in troubleshooting, analyzing relationships between components within television systems and IT transport systems, conducting routine maintenance and utilizing transport and spectrum analyzers, waveform/vector scopes, and other test equipment.
• Experience installing cabling and new equipment, interpreting wiring diagrams/schematics and working with engineers to test and integrate new systems.
• Must possess knowledge with LAN, WAN, and computer technologies including the ability to learn various computer applications and internal programs critical to television broadcast processing and transport.
• Excellent customer service and communication skills, both written and verbal
• Must have the ability to work in a dynamic, fast paced environment with changing priorities.
• Physical requirements:
  • Must have the ability to lift and/or move up to 100 pounds.
  • Ability to climb external antenna system ladders and work at heights up to 30 ft.
  • Dexterity to work in confined spaces down to 16 cubic ft.
  • Ability to work inclement weather.

• Must have a valid state driver’s license with no restrictions.
• All candidates must be willing to carry a company provided on-call phone, participate in a cyclic on-call rotation, and must reside less than 45 minute drive time from the main uplink facility.
• Must have a negative pre-employment drug test.
• Criminal and MVR background must meet company hiring criteria.
• The uplink facility is a 24x7 facility and requires the ability to work various shifts, including holidays and overtime as necessary to support the on-air mission.
• Minimal travel via commercial airline required on occasion (<25% travel)

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Posted: 30+ days ago

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