Warehouse Supervisor - 2nd Shift - Plainfield, CT (M-F 2-4PM Start)
Staples - Hartford, CT
Position Summary:The Fulfillment Center (FC) Supervisor is responsible for first-line management and overall performance of his/her department. This position is responsible for preparing and planning strategies to meet the department’s daily, weekly, and monthly goals. Responsibilities also include coaching and managing associates to high performance standards and recognizing individual and team success. The FC Supervisor works in concert with the senior management team in the pursuit of operational excellence and the facility’s all-around success.
Primary Responsibilities:
- Achieve performance goals and objectives in the areas of productivity, accuracy and expense control, as depicted by the budget
- Analyze and conceptualize methodology
- Make appropriate improvements to department processes and procedures
- Participate in the hiring of skilled associates
- Develop individual associate’s skills, standards and morale through training and coaching
- Direct, support and delegate tasks as appropriate to an individual associate’s skill level
- Give consistent and thorough feedback to associates, conduct timely Performance Appraisals, and deliver disciplinary action if necessary
- Understand and effectively communicate company policies to ensure compliance and consistent administration
- Read, understand and analyze daily, weekly, and monthly operational reports; use these reports to evaluate department’s performance
- Compute figures to accurately plan/adjust headcount to meet department’s objectives
- Foster communication and teamwork among staff to ensure accomplishment of operational goals
- Develop and execute daily and weekly action plans to meet department and Fulfillment Center performance expectations
- Understand and use Fulfillment/Distribution technology (i.e. WMS where appropriate, hardware and software components) and maintain control of department functions and procedures
- Represent the Fulfillment Center/Staples in a professional manner, promoting Staples policies and programs and approaching challenges in a positive manner
- Understand all safety procedures; ensure safe work practices are followed and maintain a safe work environment
- High School Diploma or GED required
- 1-3 years experience working in a warehouse environment
- Computation/mathematical ability and reading comprehension of technical/financial materials and reports
- Knowledge of PC applications
- Eagerness and ability to learn - absorb new information quickly
- Initiative to work with minimal instruction and direction
- Strong oral and written communication skills
- Experience and working knowledge of warehouse systems, processes and productivity standards (WMS, computerized systems, SPC – statistical process control – and related ability to recognize, articulate and address variances in processes)
- Positive associate relations skills; ability to direct, coach, support, and delegate and maintain morale
- Demonstrated responsibility, maturity and leadership ability
- Demonstrated analytical thinking and problem solving ability
- Possess a sense of urgency required to work in a deadline driven environment
- Bachelor’s Degree preferred
About Us
Staples Supply Chain and Logistics is recognized as one of the top supply chain organizations within North America. With an extensive fulfillment and delivery network providing services for three main business units, we are able to deliver customer orders next day to 98% of the U.S. population, not to mention or Distribution Centers supporting our Retail Stores. Our 10,000 Supply Chain & Logistics associates throughout North America continue to “make more happen” through the integration of people, process and technology. We sell more than 2 million SKUs and are continually adding more products for our customers. We continue to invest in our people, capabilities and technology to deliver “Every product our customers need, when they want it, where they want and how they want it.” Without a doubt, our Supply Chain differentiates us from our emerging competitors.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Posted: 30+ days ago
About Staples
By expanding our product assortment and making shopping and saving easier than ever, we’re helping customers make more happen every day. And it’s our mission to make more happen for associates, local communities and even the planet — t... more
