-
Greets, and engages customers in conversation for purposes of providing sales related assistance.
-
Assists in the selection of merchandise, and suggests additional items to complement the customer's selections.
-
Explains coverage, benefits, and price. - Interacts with customers and coworkers in a friendly and professional manner, which includes adhering to NEX dress code/uniform standards, and assisting/supporting sales team members to the maximum extent possible.
-
Becomes knowledgeable regarding merchandise selected; including proper set-up, use, care, characteristics of various product price points, warrantee coverage, etc.
-
Communicates product-related information to customers knowledgeably and legibly.
-
Ensures assigned areas are fully stocked, and merchandise is neatly arranged.
-
Communicates with supervisor, store manager, etc. regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc.
-
Completes sales transactions efficiently and thanks customers for their patronage.
-
As required, performs cash register transactions. Performs all types of cash register transactions (cash, charge, check, gift certificates, etc.) in an accurate and procedurally correct manner.
-
Becomes knowledgeable in NEX store policies including merchandise returns, price matching, check cashing, rain checks, etc.
-
Handles customer returns and problems tactfully and efficiently.
-
Applies store policies consistently and intelligently, ensuring customer satisfaction as the end result.
-
Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons (internal and external) in order to deter theft.
-
Unpacks, stages, and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories.
-
Completes paperwork associated with merchandise/inventory movement, price adjustments, customer returns, cash register operation, etc. accurately and completely.
-
Performs other related duties as assigned
No experience required. High school graduate or equivalent preferred.