Macy\'s Dayton Mall, Dayton, OH\\: VP Store Manager
Macy's Inc. - Dayton, Ohio
Overview:
As a VP Store Manager, you will drive sales and selling with focus on My Macy's. All storewide activities related to selling/service, merchandising, sales promotion, store maintenance, expense management, shortage prevention and sales support functions are under your direction. With training, coaching and development, a team of Executives will grow following your leadership.
Key Accountabilities:
Sales
- Drive and exceed sales goals by developing & executing strategies; determine business-driving opportunities
- Lead the push toward selling through coaching, follow-up and recognition
- Ensure Executive team adheres to report processes; support action plans focusing on deficient areas
- Determine business-driving opportunities by leading and participating in store-focused Deep Dives
- Effectively communicate merchandise needs to District Merchant and Planning team in support of My Macy's
- Ensure consistent execution of merchandise presentation, sales and event set-up, sizing, pricing and signing standards
- Strengthen attendance and weekend hours compliance among staff
- Coach Executive team to deliver Associate Star Reward application goals by reinforcing new account benefits
- Provide leadership in delivery of all Company initiatives; clearly communicate objectives and priorities to team
- Establish high-level of shortage awareness and effectiveness; ensure implementation of all policies and procedures
Customer
- Coach Associates and Executives to consistently deliver selling behaviors resulting in high customer engagement
- Coach Sales Managers to actively coach their Associates using the weekly Associate Scorecard metrics and engaging with Associates through formal & informal observations by focusing on selling behaviors
- Review and utilize all scorecards, including Selling Area Scorecard, and Associate observations; provide constructive feedback to Sales Managers and identify areas of opportunity
- Celebrate and recognize selling successes; coach store team to continually improve selling performance
- Ensure executive presence and appropriate coverage throughout the store
- Maintain high customer readiness standards; deliver a clean, neat and easy-to-shop store environment
People
- Recruit a qualified team of selling-focused Executives; build a bench for future advancements and promotions
- Ensure required Associate & Executive training is conducted on a timely basis; ensure assigned mentors engage with new hires
- Build a recognition culture by executing the Macy's recognition program with energizing, engaging storewide rallies
- Actively fill open positions, prioritizing internal Associates in Commission, Specialist and High Level selling areas
- Hold Sales Managers accountable for conducting weekly meetings with Sales Associates
- Conduct ongoing Talent Analysis of Associates and Executives; establish career progression plans for key players and positions in order to match best talent resulting in retention of best people and turnover reduction
- Utilize review process as a tool for Executive talent development, promotion and advancement
- Monitor and address performance issues on a timely basis
- Lead team to support giving back to the local community, helping create stronger, healthier places to live and work
Skills Summary:
- Recruit a qualified team of selling-focused Executives; build a bench for future advancements and promotions
- Ensure required Associate & Executive training is conducted on a timely basis; ensure assigned mentors engage with new hires
- Build a recognition culture by executing the Macy's recognition program with energizing, engaging storewide rallies
- Actively fill open positions, prioritizing internal Associates in Commission, Specialist and High Level selling areas
- Hold Sales Managers accountable for conducting weekly meetings with Sales Associates
- Conduct ongoing Talent Analysis of Associates and Executives; establish career progression plans for key players and positions in order to match best talent resulting in retention of best people and turnover reduction
- Utilize review process as a tool for Executive talent development, promotion and advancement
- Monitor and address performance issues on a timely basis
- Lead team to support giving back to the local community, helping create stronger, healthier places to live and work
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Unable to retrieve job information. This job may not be available anymore. Sorry for the inconvenience.Posted: 30+ days ago
About Macy's Inc.
Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more
