Food Sales Lead Associate, Full Time\\: Aiea, HI, Macy’s Pearlridge Center
Macy's Inc. - Aiea, Hawaii
Job Overview:
The Food Sales Lead supports the Restaurant Manager in running an efficient, professional, safe and profitable food operation following all company standards. Primary responsibility is to sell food items by providing outstanding customer service using product knowledge and sampling.
Essential Functions:
• Follows and ensure team follows Food Division Standards and Best Practices
• Demonstrate a positive role model for Magic Selling
• During shift, provides leadership and directs associates in providing outstanding product and service
• Assist in accountability for sales, expenses and bottom-line profits
• Follows Food Division merchandising, product presentations and signing standards
• Ensure team meets speed of service standards
• Monitor food quality by completing A.M. and P.M. line checks
• Support a strong working relationship with store management
• Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction
• Maintain role model standards in grooming, professional appearance and communications
• Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy
• Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met
• Assist in preparation and production of all menu items
• Assist in ordering food, beverage, dry and paper goods based budget and needs of the business
• Assist with food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained
• Assist in product receiving
• Perform other duties as needed
• Follows shortage programs and procedures
• Perform these functions in an efficient manner, as directed by the Supervisor
• Regular, dependable attendance and punctuality
Qualifications:
Education/Experience:
• No specific educational accomplishment is necessary. At least one year of restaurant/hospitality is required.
Communication Skills:
• Effective/ Excellent written and verbal communication skills.
• Ability to interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals.
Mathematical Skills:
• Basic math functions such as addition, subtraction, multiplication, and division.
• Able to use a calculator.
Reasoning Ability:
• Self-starter, able to work independently and as part of a team and must have good time management skills.
Physical Demands:
• This position involves constant moving and standing.
• Involves standing for at least two consecutive hours.
• Involves lifting at least 30 lbs.
• May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.
• May involve reaching above eye level.
• Involves close vision, color vision, depth perception, and focus adjustment.
Other Skills:
• Must possess excellent customer service skills.
• Must be able to work effectively in a fast-paced environment.
• Ability to collaborate and function as a member of a team.
• Must possess a strong sense of urgency.
• Should be comfortable with the use of computers and frequent use of RF equipment.
Work Hours:
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.
This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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About Macy's Inc.
Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the nation's premier retailers, with fiscal 2015 sales of $27.079 billion. The company operates about 870 stores in 45 states, the District of Columbia, Guam and Puerto Rico unde... more
