• Evaluates, designs, documents, installs, implements, tests, and performs problem isolation and resolution, and monitors, tunes, set standards and maintains a range of network components and systems.
• Performs these functions across some, but not all, physical media, Operating Systems, File Systems, protocol stacks and network components.
• Provides client consulting and training on the design and use of the network systems and architectures.
• Plans, researches, evaluates and recommends new storage area network equipment and related technologies.
• Uses monitoring, performance analysis, network management, software and hardware equipment to troubleshoot and isolate problems, gauge performance and activity.
• Devises solutions to operational problems within the capacity and operational limitations of installed equipment.
• May develop and execute contingency plans for network related hardware failures including isolated and major outages.
• Provides internal consulting, technical guidance, information and support to application developers, computer operations, workstation support, management, and departmental clients.
• 10 years IT network engineering support experience (Tier II, Tier III, network infrastructure implementation and maintenance)Must have an Interim Secret clearable to TS.
• Expert experience in one or more of the following: Avaya TDM/VoIP Voice Systems, Cisco Nexus, Cisco Catalyst routing and switching
• Experience supporting the government customers in secure environments, familiarity of NIPRNET and SIPRNET operating standards and applicable guidelines
• Firsthand experience in developing and providing quality assurance review of engineering change orders relating to the replacement or enhancement of perimeter security hardware and software
• Experienced with performing root cause analysis, risk identification, and risk mitigation
• Expert Knowledge of cabling standards, fiber optic and copper cable termination
• Experienced with network monitoring devices such as HP Openview, Nagios, Zenoss, NeuralStar or other similar monitoring tools
• Bachelor degree in a computer science/computer engineering related discipline
• ITIL ® Foundation certificationAT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
• Certifications: Avaya Voice Systems (TDM/VoIP), Cisco Voice, Network , Cisco CCNA, Cisco CCNP or equivalent, BICSI Certification
• Department of State experience and familiarity with DoS environment (data and voice networks, IT security systems, policies and procedures), Foreign Affairs Handbooks (FAHs), Foreign Affairs Manuals (FAMs)
• Interpersonal skills including the ability to collaborate effectively, self-awareness, and excellent written and oral communications