Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
Provides support for the escalation and communication of status to agency management and internal customers.
Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
Configures and manages Linux, Unix and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components along with implementing operating systems enhancements to improve reliability and performance
Senior Linux/Unix Engineer:
RedHat (RHEL) server builds/management
Yum repository builds/management
Kickstart builds/management
Logical Volume Manager
LDAP / Central Authentication
NFS share builds/management
VMware data stores build/management
Samba Linux/Windows directory management
NetApp Experience Planning/Deploying Storage
Patch Cycle Management pref. with regression testing experience
Ability to work independently and learn new technologies
Ability to lead projects start to finish (requirements gathering, design, configure, test, deploy, documentation)
Ability to troubleshoot and analyze Linux/Unix systems and networks efficiently
Required Skills, Experience, and Education: Ten (10) years experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional system administration experience may be substituted for a bachelor’s degree.
Required Clearance: Applicant must be a US citizen and have a current TS/SCI security clearance with polygraph.
Desried: Telecommunications experience; Linux Professional Institute -Level 1 (LPI-1) or Red Hat Certified Systems Administrator (RHCSA) or Sun Certified Systems Administrator (SCSA); VMWare Certified Professional (Vsphere 5) (VCP5); Computer Technology Industry Association - Network (Network ); Computer Technology Industry Association - Storage (Storage )
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