Ship from Store Leader

Petco - GREECE, New York

Our vision at Petco is Healthier Pets. Happier People. Better World. We’re making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience.
From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization.
Purpose Statement:
Responsible for assisting the Store Leader in achieving the store’s budgeted sales and profit goals. Ensure that all merchandise is accurately received, priced, stocked and backroom is maintained per SFS & OSE standards.
Key Accountabilities:
  • Ensures 100% SFS accuracy with all customer shipments.
  • Facilitates the picking and packing of merchandise according to SFS and OSE standards.
  • Ensures that the store is well stocked and SFS inventory counts are accurate.
  • In partnership with Store Leader, ensures staffing levels are appropriate for processing SFS orders.
  • Ensures that the backroom and equipment is organized and clean per SFS & OSE standards.
  • Maintains organization and inventory of SFS supplies.
  • Prioritizes merchandise moving to sales floor and areas to be stocked, including POG and end cap sets
  • Perform routine housekeeping tasks to maintain the stores appearance and meet OSE standards.
  • Ensures highest productivity levels are achieved for picking, packing, receiving, processing and stocking.
  • Trains and develops partners on proper SFS picking, packing, receiving, processing and stocking procedures, WIMR and food rotation practices according to Petco standards.
  • Abides by and enforces all company policies and procedures, including but not limited to those designed to minimize shrink.
  • Adhere to and promote established safety procedures.
  • Ensures the facilitation and accuracy/integrity of the Blue Dot program.
  • Directly supervises the SFS Specialist.  Leads and coaches all store partners in providing great guest service and performing their assigned task with the objective of achieving budgeted sales.
  • Ensures RTV and Hazardous Waste processed are managed per Petco policy.
  • Communicate all situations and/or conditions that affect the store to the Guest Experience  Leader and/or Store Leader (e.g. guest complaints, item requests, inadequate inventory levels)
  • Perform all special or other projects as assigned.
LOD Key Accountabilities:
  • Provide quick and courteous service to all guests by utilizing the GUEST Model throughout the store.
  • Ensure OSE standards are maintained throughout the store
  • Ensure that the store is opened and / or closed in accordance with established P&Ps as it applies to SFS operations.
  • In partnership with the Store Leader and/or Guest Experience Leader ensure proper store scheduling is being maintained to ensure guest packages are complete during scheduled hours.
  • Adhere to and promote established safety procedures.

Supervisory Responsibility:


Directly supervise the Ship from Store Specialist.
Work Environment:
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry- outs, or stock balancing will require leaving the store briefly. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to guests, pets, and store partners.

Education and Experience:


A high school diploma or G.E.D. is required




Previous experience in retail setting as an inventory leader, Dot.Com fulfillment leader, department leader, team lead, Merchandise Ops Specialist, SFS Specialist or store partner. Experience supervising store partners, or demonstrating an aptitude for training, motivation and sales techniques, analytical abilities as well as a professional appearance and demeanor.


Posted: 30+ days ago

About Petco

Petco Logo
With more than 50 years of service to pet parents, Petco is a leading pet specialty retailer that focuses on nurturing powerful relationships between people and pets. We do this by providing the products, services, advice and experiences that keep pets... more

Get more Job Training at

Central Penn College
Central Penn College
Visit our partner site