eCommerce Fulfillment Manager - Distribution Center
Petco - CRANBURY, New Jersey
Our vision at Petco is Healthier Pets. Happier People. Better World. We’re making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience.
From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization.
Position Purpose:
We are seeking an eCommerce Fulfillment Manager for our Cranbury, NJ Distribution Center to plan, direct and manage the daily operation of the eCommerce department within the distribution center through subordinate supervisors and front line associates to ensure the timely and accurate fulfillment and shipment of petco.com customer orders. Incumbent will work closely with DC Operations, Manager of Omni Channel Fulfillment, Petco.com, Customer Relations, and Loss Prevention teams to ensure best in class customer experience.
Essential Job Functions:
Through previous background and experience, the candidate must demonstrate, with or without an accommodation, the ability to:
- Interact professionally and effectively through verbal and written communication with all professional contacts with an emphasis on the Company's interests.
- Independently prioritize and accomplish multiple tasks within established timeframes.
- Analyze reporting metrics for eCommerce.
- Effectively accomplish assigned duties/tasks through the work of subordinate supervisors.
- Lift up to 50 lbs and move merchandise up to 100 lbs. with appropriate support.
- Operate computer equipment and other distribution center and e-commerce related equipment.
The nature of this position entails directly supervising ecommerce distribution center employees through subordinate level exempt level supervisor(s) to include interviewing, hiring, training, assignment delegation and follow through as well as periodic performance evaluation, disciplinary action and termination when necessary.
Work Environment:
While some job duties are performed while seated indoors, the majority of the time is spent in the distribution center, where exposure to heat, cold, dust, fumes and noises should not be overlooked. The incumbent may also be required on occasion to work in the warehouse where there may also be risk of injury resulting from improper procedures.
Education/Experience:
-
High School Diploma or GED; Bachelor’s Degree preferred.
-
5 years distribution center/warehouse and eCommerce experience required.
-
Strong working knowledge of basic Distribution Center management principles, including scheduling, budgeting, and inventory control policies.
-
At least 5 years of distribution center/warehouse experience is required.
Posted: 30+ days ago
About Petco
With more than 50 years of service to pet parents, Petco is a leading pet specialty retailer that focuses on nurturing powerful relationships between people and pets. We do this by providing the products, services, advice and experiences that keep pets... more
