Territory Manager (Springfield, MA)
US Foods Inc. - Springfield, MA
Primary owner of Customer Relationship:
- Develop and grow existing customers and maximize profitable sales; make sales presentations to all customers on an agreed-upon and consistent basis.
- Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mispicks, short on loads, stock-outs).
- Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
Focused on selling, and engaging customers in value add activities.
- Research customer business needs and develop mix of products and service to meet needs; evaluate market trends, recommend products to customers, and utilize sampling and product cuttings, based on business needs and goals.
- Answer customers' questions about products, prices, availability, and product uses. Provide product information and practical training to customer personnel.
- Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
Leverage other resources to assist with top penetration opportunities and new accounts opening
- Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
- Participate in division activities (e.g., sales meetings, food shows, promotion programs) in order to promote sales, increase product knowledge, and maintain good customer relations.
- Leverage Customer Solutions Coordinators and Sales Coordinators to reduce time on administrative tasks (e.g., special orders) and order-taking, processing credits and pick-up requests.
- Leverage Business Solutions Specialists, New Business Managers, Business Development Managers/Specialists, and Culinary Specialists, to promote account penetration and new account acquisition and development.
- Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, preparing price quotes and menu suggestions, and filing reports.
***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***
Education/Training: High School diploma; Bachelor’s degree in Business/Marketing or equivalent preferred.
Related Experience: A minimum of one year of sales (foodservice industry preferred) or culinary/restaurant management experience required.
Knowledge/Skills/Abilities: Excellent oral and written communication skills, as well as customer service and presentation abilities. Should also have demonstrated problem solving ability and negotiation skills. Must have proficient computer skills; will need to be familiar with Microsoft Office products (e.g., Excel, PowerPoint).
Candidates who have received a DUI conviction for drug or alcohol within the last three years will not be considered as eligible.
Posted: 30+ days ago
