Manages company’s largest and most profitable customers
Analyze credit risk, determine credit worthiness of potential customers and approve credit terms and limits for new street customer accounts; ensure proper and complete documentation is obtained for all new accounts
Work with existing and potential customers to investigate credit matters, review potential solutions and resolve collection-related issues and improve the credit relationship between the customer and US Foods
Manage the open account receivable portfolio to insure prompt and timely collection of all open items; when necessary, design and implement payment plans or Notes receivable on past due accounts; initiate, monitor and manage the filing of UCCs or other security interest filings when necessary
Manage customer credit issues/resolutions with the Sales Department, deciding which accounts are deemed uncollectible within the Area and assigning them to the Third Party Collections group at the Head Office; manage and report on Area AR Reserve
Manage to Best Practice work streams and processes.
Lead monthly credit meeting with Area leadership, present monthly credit metrics and trends, review key account trends or concerns, align with Area Management goals and objectives, and discuss strategies to drive continuous improvement.
Manage Area Credit Department staff, performing functions that include: interviewing, training and development, performance management and appraisals; make recommendations on hiring decisions, promotions, disciplinary actions and terminations.
Ensure compliance with all regulatory requirements including internal Sarbanes Oxley controls and manage the Accounts Receivable so that the Area passes all Internal and External Audit requirements with no unsatisfactory comments or ratings.
Support a selling organization of up to 226 Territory Managers and multiple levels of sales management including but not limited to VPs of sales.
Support and perform other duties as assigned by Regional Credit Manager or other Senior Credit Staff.
Manage Credit & Collections and responsibility for business with revenue in excess of $1.5B
Total headcount responsibility for a team up to 10 Credit & Collections personnel
Education/Training: High school diploma or equivalent required; Bachelor's degree preferred.
Related Experience/Requirements: A minimum of 10 years progressive credit/accounts receivable experience required. Supervisory experience required. Credit and/or accounts receivable experience in a Foodservice distribution or similar distribution environment preferred. Overnight travel may be required to participate in trainings, meetings, or other company events.
Knowledge/Skills/Abilities: Strong analytical and problem solving skills required; must be detail oriented and have strong organizational skills; must have ability to assess financial reports and have in-depth knowledge of business law as it relates to credit, bankruptcy - specific to claims - admin, PACA, preferences and defenses; strong interpersonal and communication skills are required to work cooperatively with individuals at all levels within the Area and with internal and external customers; proficient in Word and Outlook, working knowledge of PowerPoint, and advanced Excel skills required.