Sr Specialist FPDR - Fraud

Target - Brooklyn Park, Minnesota

Provides a Target-brand guest experience and minimizes financial fraud loss. Initiates guest/victim fraud cases while reviewing, identifying and tracking fraud trends. Reviews Target REDcards and target.com transactions for suspicious fraudulent activity and prevents additional Target Corporation losses. Supports internal credit and retail departments and Assets Protection as a contact point. Assists Fraud Team Development Leader with special projects as assigned.

Use your skills, experience and talents to be a part of groundbreaking thinking and visionary goals. In this position you will take the lead as you:

Develop expertise within Fraud Prevention specialty areas (i.e. Ecommerce, Cardguard, Account Review)
Consistently deliver strong productivity metrics, thought processes, quality, initiative and leadership above and beyond baseline expectations
Pilot new strategies and partner to identify and propose solutions to current system and processes by thinking outside of position guidelines
Prepare and refer actionable case documentation to appropriate FRS Fraud Prevention, Target.com, DR or Asset Protection Departments for their further investigation
Review real-time transaction and account information from various Fraud Prevention sources in a quick, efficient and detailed manner to minimize fraud losses
Perform outbound "courtesy calls" to confirm REDCard and Target.com activity with card holders

Requirements

Available to work 1:30pm - 10:00pm shift, with rotating weekend coverage
6 months experience in FRS Credit Environment or equivalent experience
Ability to excel in proficiency on credit and/or retail Fraud Prevention systems
Self motivated; able to work independently
Strong Team contributor
Great interpersonal and customer service skills