Network Engineer - Voice (Government)

AT&T - Washington, District of Columbia

The Voice Engineer must have journeyman experience in both Voice and Data hardware/software.

• Evaluates, designs, documents, installs, implements, tests, and performs problem isolation and resolution, and monitors, tunes, set standards and maintains a range of network components and systems.
• Performs these functions across some, but not all, physical media, Operating Systems, File Systems, protocol stacks and network components.
• Provides client consulting and training on the design and use of the voice network systems and architectures.
• Plans, researches, evaluates and recommends new voice network equipment and related technologies.
• Uses monitoring, performance analysis, network management, software and hardware equipment to troubleshoot and isolate problems, gauge performance and activity.
• Devises solutions to operational problems within the capacity and operational limitations of installed equipment.
• May develop and execute contingency plans for voice related hardware/network failures including isolated and major outages.
• Provides internal consulting, technical guidance, information and support to application developers, computer operations, workstation support, management, and departmental clients.

• 10 years Voice/IT network engineering support experience (Tier II, Tier III, network infrastructure implementation and maintenance)
• Expert experience in one or more of the following: Avaya Voice, Cisco Nexus, Cisco Catalyst routing and switching
• Experience supporting the government customers in secure environments, familiarity of NIPRNET and SIPRNET operating standards and applicable guidelines.
• Firsthand experience in developing and providing quality assurance review of engineering change orders relating to the replacement or enhancement of perimeter security hardware and software
• Experienced with performing root cause analysis, risk identification, and risk mitigation
• Expert Knowledge of cabling standards, fiber optic and copper cable termination.
• Experienced with network monitoring devices such as HP Openview, Nagios, Zenoss, NeuralStar or other similar monitoring tools.
• Bachelor degree in a computer science/computer engineering related discipline

Must have a Secret clearable to TS.

Desired:

• Department of State experience on voice and data systems/networks.
• ITIL ® Foundation certification
• Certifications: Avaya Voice/CMS/Voicemail systems, Network , Cisco CCNA, Cisco CCNP or equivalent.
• Familiarity with DoS environment (Voice and Data networks, IT security systems, policies and procedures), Foreign Affairs Handbooks (FAHs), Foreign Affairs Manuals (FAMs)
• Interpersonal skills including the ability to collaborate effectively, self-awareness, and excellent written and oral communications.

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

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Posted: 30+ days ago

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