Don't miss this opportunity to join the company recognized by Fortune magazine as the World's Most Admired Telecommunications Company and ranked #4 on DiversityInc's list of 2011 Top50 Companies for Diversity.
As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.
You don't have to be a tech whiz to join AT&T. It takes more than technology to keep us ahead of the curve, and thanks to our teams of legal/operations, marketing and finance whizzes, we do just that. Every day, each works to ensure the success of the company while they advance their own careers.
What does it take to join us? We demand exceptional skills in your discipline and a real dedication to being the best.
After all, we're asked to keep AT&T profitable and on the cutting edge, and at the same time, build on more than a century of innovation and success. We are a world leader in communications and entertainment, and we plan to keep on growing.
Responsibilities include:
Assisting in the development and definition of knowledge management systems and documentation
Creating Engineering and Operational related documentation (Deliverables, SOPs, Work Instructions, etc.).
Working in conjunction with appropriate parties to identify, design, develop, and implement processes, procedures, and reusable templates that support or enhance the knowledge management capabilities across the Program.
Providing the day-to-day operational services in support of infrastructure, hardware, software, and systems.
Maintaining knowledge of computer system capabilities, business processes, and workflow
Six (6) years of experience as a CM in programs and contracts of similar scope, type, and complexity are required. Bachelor’s degree in a technical or business discipline from an accredited college or university is required. Four (4) years of additional CM experience may be substituted for a Bachelor’s degree. Must have experience with Service Now and ITIL. 3 years of experience in KM/KE related practice. Superb writing, data research/gathering/analysis skills. Excellent communication skills and a people oriented demeanor.
Required Clearance: Candidate must have a TS/SCI polygraph clearance.
AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed Internet and smart solutions for people and businesses. That’s why we stand alone as a fully integrated solution provider.... more