Customer Service Representative Sales

If you have a knack for providing great customer service and innovative solutions, take a look at our Full-time Customer Service Representative opportunity. Not to mention the amazing benefits, training programs and career potential we offer.  Interviews will be scheduled if you meet the skills set and experience.

Start with the paycheck: This customer service representative position starts between $11.02 and $16.72 per hour... you will have the opportunity to receive an increase after only 6 months and you will also earn sales incentives for selling, up selling or upgrading new or existing customers!

The Customer Service Representative role handles customer’s questions and concerns on all products and services offered by the Company through probing, research and resolution using various tools and systems.  You will interact with our customers via telephone. Coordinates with all sales channels for retention efforts on existing customer base. Will sell products and services offered by the Company.  May help collect past due balances. Processes credit applications and activates service.  Maintains appropriate records, prepares required reports, and updates customer accounts. May support and backup the sales and store operations. Communicates with customers using web-based tools and demonstrates the associated proficiency in typing and grammar. Makes financial decisions to protect/collect revenues and adjusts customer accounts. Will be required to achieve sales quota.  

A full-time position with full benefits that include medical, dental, vision, 401(k), tuition reimbursement, paid vacation off, and work/life resources.

Plus 50% off your AT&T Wireless service and discounts on other AT&T products and services.

Career possibilities are limitless with AT&T.  You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services and promotions.

GENERAL DUTIES

The essential functions listed below are representative of duties performed by this job title.  Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

1.    Answers customer/client requests or inquiries concerning services and products and reports problem areas.

2.    Utilizes various systems and tools to initiate to assist and service customers.

3.    Continually maintain working knowledge of all company products, services and promotions.

4.    Make recommendations according to customer’s needs.

5.    Utilize operational systems to process purchases of all products and services.

6.    Administer system functions on all opening, closing, and balancing procedures to according to finance guidelines

What’s in it for you?

A full-time position / career with full benefits that include medical, dental, vision, 401(k), tuition reimbursement, paid time off, and work/life resources plus 50% off your AT&T Wireless service and discounts on other AT&T products and services effective soon after your start date.