Client Solutions Executive 3 (Government)

AT&T - VIENNA, Virginia

As a direct sales position, this role generates upgrades and or new sales to customers for delivery of AT&T products/services/systems and solutions to solve customers’ strategic mission and business priorities to exceed annual Quota.

Key Roles and Responsibilities:

• Identifies and creates needs for solutions that meet a wide variety of customer needs for AT&T products/ services /systems/ solutions. With the assistance of support resources. solutions for customers.
• Builds and maintains a network of colleagues, customers, partners to share information and obtain prospects.
• Initiates customer contacts/visits with existing and prospective customers. Represents the company to the account and the account to the company in all sales oriented activities.
• Develops new accounts, maintains and grows existing accounts. Establishes and maintains productive long-term networks and relationships with customers.
  
• Observes and participates in presenting products, service solutions that benefit customer’s mission, requirements and needs.
• Demonstrates and maintains complete extensive knowledge of the organizations entire product and service line.
• Partners with clients to understand business needs, issues, strategies and priorities to deliver value-added business solutions.
• Develops responses to Request for Information and Request for Proposals.
• Utilizes consultative selling skills to close sales within assigned accounts.
• Sells in accordance with company policy, procedures and culture.
• Identify key trends and customer needs and leverage industry knowledge and applications to find and close opportunities.
• Anticipates the customer’s needs and provides solutions.
• Responds to customers business needs in a timely manner to ensure customer satisfaction.
• Owns the account relationship and is responsible for meeting/exceeding annual objectives.
• Effectively influences customers and diffuses potential problems.
• Assists management in devising direct sales plans and strategies.
• Develops strategic initiatives to grow and retain the revenue stream of assigned complex accounts, while ensuring customer satisfaction.
• Supports the extended sales team partners through coaching or mentoring. Assists less experienced peers.
• Act as team lead for the customer relationship.
• Establishes and maintains influential relationships at all levels internally and externally.
• Works on highly complex projects with considerable latitude.
• Responsible for weekly, monthly, quarterly reporting and forecasting.
• Supports customer ordering and quotes in a timely manner

 Required Qualifications:

• Valid driver's license with satisfactory driving record
• Current auto insurance with reliable vehicle per transportation needs of market
• Business Degree and 5 plus years’ successful sales and account management experience, with a proven record of accomplishment in meeting quota.
• Strong Wireline and Wireless product technical knowledge
• Excellent verbal, written, presentation, organizational and interpersonal skills.
• Flexible team-oriented individual.
• Decision making and problem solving capabilities.
• Ability to present professional image of self and Company.
• Experience in handling customer inquiries and difficult customers in a professional manner.
• Experience with understanding and negotiating both Commercial and Federal Government customers, contracts and contract vehicles.
• Ability to use Microsoft suite as well as other computer software packages as required.
• Ability to travel, as required.Principal Functional Skills / Competencies associated with this Title:
• Account Management
• Business and Financial Acumen
• Competitive Differentiation
• Consultative Selling
• Customer-Centric Solution Development
• Industry Knowledge
• Operational Excellence
• Prospecting
• Solution Integration Expertise
• Technology Expertise
• Territory / Module Management/ Forecasting

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

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Posted: 30+ days ago

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