Cabling Operations Manager(Duluth)

AT&T - COLUMBIA, Maryland

Don't miss this opportunity to join the company recognized by Fortune magazine as the World's Most Admired Telecommunications Company and ranked #4 on DiversityInc's list of 2011 Top 50 Companies for Diversity.

As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world. You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.

You don't have to be a tech whiz to join AT&T. It takes more than technology to keep us ahead of the curve, and thanks to our teams of legal/operations, marketing and finance whizzes, we do just that. Every day, each works to ensure the success of the company while they advance their own careers.

What does it take to join us? We demand exceptional skills in your discipline and a real dedication to being the best.

After all, we're asked to keep AT&T profitable and on the cutting edge, and at the same time, build on more than a century of innovation and success. We are a world leader in communications and entertainment, and we plan to keep on growing.

Responsibilities include:

Job Description:
The Cable Plant Operations Manager is responsible for the execution of simultaneous projects and activities from planning through execution and close out. Responsible for safety, project completion schedules and labor and material cost budgets. In addition, will manage and direct project managers, construction managers and administrative staff in identifying and managing changes to the scope of work and documenting change orders

as well as other aspects of the program. Must work independently performing site surveys for estimates, proposal preparation, or quality assurance.

Major Job Elements:

·         Completing estimates for new projects and reviewing estimates prepared by others

·         Preparing written cabling service task order proposals

·         Experience working with a ticketing system/work flow software

·         Conduct client visits to provide technical input and operational support

·         Conduct job site visits on a daily basis

·         Perform QA inspections and safety audits (MSA's) in conjunction with job site visits

·         Develop written scopes of work (install package) and reviewing install packages prepared by subordinates

·         Work with team members to develop their technical skills

·         Support and maintain technical training and qualifications of the staff.

·         Establish and maintain work orders

·         Ensure that the program is meeting established SLA’s and customer satisfaction metrics

·         Oversee and support invoicing as established within the program

·         Plan, organize, and track all structured cabling projects and IMACD’s maintaining schedules, deliverables, safety and quality metrics

·         Conduct annual performance evaluations and immediately address any performance issues

·         Manage direct reports including project managers, site supervisors and support staff

·         Communicate corporate goals and directives

·         Establish proactive communications

·         Strong customer service skills to include strong communication skills both written and verbal

·         Experience with estimating projects and proposal presentations

·         Experience and skill to work successfully with employees of other organizations to meet customer expectations, program standards

Required Skills, Experience, and Education:

The Cabling Operations Manager shall have nineteen (19) years of experience that can be a combination of education and work experience. A master’s degree is equivalent to 6 years of experience, a bachelor’s degree is equivalent to 4 years of experience and an associate’s degree is equivalent to 2 years of experience. The degree must be in Computer Science, Information Assurance, Information Security System Engineering, or related discipline from an accredited college or university. All program or project management experience must be of similar scope, type, and complexity. Shall have at least five (5) years of demonstrated experience. Familiar with Microsoft applications, Internet, P&L tracking reports, ability to estimate scheduling of material and man hours. Must possess excellent verbal and written communication skills and have the ability to work with multiple stakeholders. Must be able to effectively develop a detailed Statement of Work and estimates.

Required Clearance: Candidate must have a TS/SCI polygraph clearance.

Desired:

Posted: 30+ days ago

About AT&T

At AT&T, we’re bringing it all together. We deliver advanced mobile services, next-generation TV, high-speed Internet and smart solutions for people and businesses. That’s why we stand alone as a fully integrated solution provider.... more

Get more Job Training at

Gibbs College

Visit our partner site