Client Experience/Communications - Project Coordinator

Ann Inc. - ANN INC, New York

Position Overview
The Coordinator, ANN INC. brands & channels, supports the Client Experience & Communications team with Store and Field communications by coordinating and organizing efforts for respective projects; crafting, editing and proofreading communications for various communication channels and audiences; and generating reports and recaps to stay on schedule.

 

The Coordinator will work closely with the Manager(s) and Assistant Manager(s) of Client Experience & Communications Team to support strategies that are aligned with the evolution of our full priced brands and channels.

 

Key Accountabilities:

●        Support seasonal and brand communications including writing content, designing communications and routing for feedback/approvals (in both print & digital formats).

●        Assistant Content Producer for select associate education tools including concepting, design, implementation. Plus, support sustainment through Associate Engagement campaigns.

●        Maintain governance and brand standards for field communication and client experience strategies.

●        Partner with Assistant Manager to build concept and style out boards for photo shoots with brand styling teams.

●        Oversee and coordinate sample sharing with Merchandising and Marketing for photo shoots.

●        Schedule messenger service for transporting samples to and from photo shoots.

●        Coordinate assets, copy and reviews for store communication projects & education tools.

●        Awareness to workflow as a holistic view for PLC and other cross-functional partners to advise on store workload and partnering to mapping to communication plans.

●        Provide project management & event support including project plans, status recaps, agendas, show flows, etc.

●        Assist Assistant Manager in the content creation and sustainment of our Store Outreach Program

●        Support follow-up communication with Outreach stores and Workforce Management Team for store event requests.

●        Correspond with stores via issues management system, CrossCap, general email boxes, and internal communication channels.

●        Create POs and update Workflow entries.

●        Coordinate & oversee store mailpack schedule & logistics with functional partners

●        Proactively coordinate prep needs for meetings or status as requested including, presentation boards, agendas, scheduling, etc.

Requirements:

●        Bachelor’s degree in Communications, English, Public Relations, Business Management, Marketing

●        Eagerness to learn about retail/fashion, client service & experience; with a focus on retail/business communications

●        Highly effective communicator (verbal and written); 2 years of writing experience required.

●        2-3 years of project coordination or management experience.

●        Passion for writing for various audiences (internal, external) using various vehicles (print, online).

●        Proficient on PC & MAC Operating Systems.

●        Organized & works well in a fast-paced environment – including management of deadlines for multiple projects, exhibits a sense of urgency, proactive, resourceful, can-do attitude.

●        Collaborative and works well in a team environment, but can work independently.

●        Retail store background is a plus, but not required.

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Posted: 30+ days ago

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